The front of the AC unit was melted, and the temperature knob was therefore non-functional. At least I was able to control the fan speed, but still. The door handle to the bathroon was completely broken and the latch was stuck, so I couldn't close the bathroon door at all. There were so many stains all over the walls. There was no soap in the bathroon. Luckily I brought some. The floor was improperly laid LVP with a hump which made lots of noise when you stepped on it. Check it was not fun, as I have mobility issues and had to climb a lot of stairs, some of which had no handrails, just to check it. At first they tried to put me on the second floor. When I asked to be placed on the ground floor due to my disability, he grumbled that it is a smart TV room. Eventually he said, "OK", I'll give you a discount. Curious about what premium the "smart" TV presented, I tried it out, and the remote was not capable of properly navigate the ROKU home screen, so it was impossible to use. The mattress was not too bad, but the pillows were so flat. It took me most of the night to finally fall asleep just before my alarm went off and then I had to go about my day with no sleep, and have a long drive at the end of it. I will be avoiding this place at all costs. I have stayed in worse places, mind you, but even those places had soap and working bathroom doors. The hot and cold taps in the bathroon were reversed, too. Avoid it if you can.