Of the three men’s toilets, one was unserviceable and another one couldn’t lock the door. Of the 4 men’s showers all had broken shower heads. Made it very difficult to have a proper shower. The men’s shower and toilets were not swept or mopped so there was a build up of hair on the floors. The dorms, or at least the one I stayed in was not swept once in the 4 days I was there. The common areas were but not the dorms. I’m not sure how they can attain fabulous status level. Breakfast was better than most with a very good selections of food.