Our stay was short but incredibly sweet. We had the pleasure of meeting the owners, who were so welcoming to us and all the guests. We also met Edgar and Claudia, who were both wonderfully attentive. It happened to be Claudia’s birthday weekend, and we were lucky enough to celebrate with her! I can’t recommend this hotel enough. There’s something truly unique and special about this place—it already feels like my second home in Cartagena. Whether you’re traveling with friends, family, or planning a special occasion like a birthday, wedding, or private event, this is the perfect place to celebrate.

This hotel was very beautiful and well maintained. The staff were all so helpful and informative.

The property was lovely and felt very safe. It’s in a perfect, quiet location—just a 2-minute walk to the beach, and a local supermarket and pharmacy are conveniently within walking distance. It’s about a 20-minute walk to the main central area, which is an ideal spot to be in. The property was impeccably clean, with staff available around the clock to ensure safety by controlling access through the gate. This added a reassuring sense of security, as staff would assist with entering and exiting. The rooms were comfortable, though they didn’t have a fridge, which was a minor detail for us. Overall, I’d highly recommend staying here and look forward to returning!

The property was lovely and felt very safe. It’s in a perfect, quiet location—just a 2-minute walk to the beach, and a local supermarket and pharmacy are conveniently within walking distance. It’s about a 20-minute walk to the main central area, which is an ideal spot to be in. The property was impeccably clean, with staff available around the clock to ensure safety by controlling access through the gate. This added a reassuring sense of security, as staff would assist with entering and exiting. The rooms were comfortable, though they didn’t have a fridge, which was a minor detail for us. Overall, I’d highly recommend staying here and look forward to returning!

Mi estancia en Casa Bustamante Hotel boutique fue simplemente increíble. Desde el momento en que llegué, el personal me recibió con una calidez y hospitalidad excepcionales. Cada detalle, desde la limpieza impecable hasta la decoración acogedora, hizo que me sintiera como en casa. La atención personalizada y el ambiente encantador convirtieron mi experiencia en algo inolvidable. Definitivamente, recomendaría este lugar a cualquiera que busque confort y atención de primer nivel.

I had a very nice time at Casa Bustamante! The staff are very kind and generous, offer lots of local suggestions. Breakfast in the morning was good too. Walking into the historic town is pretty quick, although you are out of town. I only stayed for a short period, two days though. I think the lack of fridge (mostly just because how fricken hot it is in Cartagena) and food options nearby (there are some solid restaurants up the street, but the nice restaurants are in town) would probably be inconvenient had I stayed there more than 3 days. That said, the rooms were overall very cozy, clean and well put together. Would definitely stay again!

Clean and comfortable historical boutique hotel within a short walk to the walled city and beaches. If you like your hotel to be charming, unpretentious and attentive to guests, this is the place. Wonderful breakfast on a lovely outdoor veranda included in the price each day. It is not a family kind of hotel. It is more the kind of hotel where you and another couple linger at breakfast for a couple of hours in deep conversation before heading out to your adventures. The staff could not be nicer.

A lovely hotel near the old city without being in the old city so it’s not noisy.

Nice and close to the old city for walking, the breakfast was pretty below average and only had the option of toast and eggs

This is a small hotel, outside the historic centre of Cartagena but only a short walk to the city wall (though involving a difficult crossing of a very busy road). The staff are friendly and very helpful. Our room was spacious and comfortable. Only a short walk to a decent beach, but there is not much else in the immediate area.

The hotel is more of a bed a breakfast. Staff were Fantastic and felt like a home. It’s about a 15 min walk to downtown but after a day of downtown that was a relief. Cartagena is hotttt tho. Humidity was around 40 Celsius in November so be ready for that. The hotel was perfect for a solo traveller and I felt like I was in someone’s home in the best way. That said the room is just a bed and a bathroom. They did however have items upon request. No fridge but the AC which if you’ve never been to Cartagena is a non negotiable and the staff were the best part. Would def staff here again.

The hotel is beautiful house, the breakfast was very good, with daily fresh fruit and juice, the staff was amazing and we loved Cartagena! Very close to the wall city.

Excellent friendly staff

Very cute and clean room, stayed for a couple of nights and absolutely loved it. It is a gated hotel with 24 hr reception. The staff, Alexa and Jesus Rafael were very kind and helpful. The air conditioning truly works!! The breakfast is your typical homemade colombian breakfast of eggs how you like them with toast, fresh juice, and fresh fruit. It is served a bit late in the morning so we were cutting it close to meet up with our tour at 750 am but we made it work. The area is not too far from the tourist spots but it is in a quieter area where you can get some quality sleep. Overall, I truly enjoyed my stay and I would stay here again!

Owner was absolutely rude. The area around the hotel is not nice.

Amazing staff

This is a quant little hotel. The hotel staff is wonderful. If you’re looking for a layback type of hotel this is it. You literally can walk out your front door to the pool area, if you get one of the new rooms in the back. AC is great in the rooms. No AC elsewhere. Walking distance to town

Really a wonderful experience. Rafael was super helpful giving us recommendations for dining. Very close to the walled city, 5-10 min walk. Also close to the beach. We walked everywhere, no problems. Very good value for the money. The breakfast every day was amazing! All the staff were very kind and friendly.

I wanted to stay somewhere charming and not a sterile, impersonal chain hotel. The tiled floors are gorgeous and the simple white linens just perfect. It felt effortless.The staff are warm, smiling, accommodating and calm. The pool was being cleaned which was disappointing. There was some building work and freshening up happening but nothing that affected us. Our room was huge. Mattress is very firm. Hotel is in a quieter residential street a few minutes from the wall and La Serrazuela mall. It is gated so staff will let you in and out. So it’s very secure. We did not feel unsafe walking in the area after dark. Breakfast was really good value as it was included. My favorite was the omelette or the pancakes. This is a simple hotel and worth every penny.

Perfectly situated in a quiter part of the outskirts to the historic center. This is a former home of a local family adapted to provide six air conditioned comfortable rooms. The pool was partly out of action while we were there..but solved on our last two days so still got to cool of in it and it was still not a huge inconvinience..the shower was perfect to provide relief from the heat at the end of the day. Staff are very helpful and friendly..so you will feel at home. For us it was a perfect stay. Thank you Casa Bustamante.