Overall Ratings & Reviews FR Hotel

FR Hotel is a solid choice if you go to Ibague. We were on the third floor, same as the spa and the restaurant, and it had a unique charm to it as i walked around. The room was as shown in Expedia's listing as "Premium Suite". High ceilings, tall doors to the patio which had a nice view of the mountains. The staff wore smiles from the front desk to the restaurant. There was an issue getting hot water into the hot tub, but someone came up quickly to help and after some tinkering we had hot water. The restaurant is covered but open to the outside. For breakfast, there were 3 main options and several other things to self serve. We were satisfied. We didn't get to use the spa. Overall, FR Hotel gets a thumbs up from me.

They didn’t clean my room and I was there for two nights/three days.

La manager o duena del hotel necesita hacer un curso de modales como tratar al cliente. Por error del personal tube q cambiar de habitacion la cual fue pagada. Pero esto pasa x no saber darle un entrenamiento apropiado y dejar sola una persona q es nueva atendet la reception. Y mucho mas cliente q me hospedado otras oportunidades en este hotel

Nice room very clean with nice view

Very nice, clean and stuff very nice

Good hotel Very modern

Excelente opción un Ibagué. The staff Is excelente, the food in the restaurant Is delicious.

The hotel is very good, but the staff is excellent. For business I have to come back to the city of Ibagué and I will book this hotel without doubts.

It’s my favorite hotel in Ibague. Great people providing great service

Very kind costumer service rooms are clean and very nice

Beautiful rooms, amazing service from the restaurant, delicious food. Would definetely return

Best place to stay in Ibague

The property is beautiful BUT the service is so poor. You can't find drinking water in the hotel after 9PM. Ordering room service is challenging since you need to do so through WhatsApp. The Spa and the Hotel are two different companies SO it is not granted that you will be able to use the spa when you get a room in the hotel. The restaurant service is the worst. They take forever to serve you and so many items in the menu are not available.

Exclent location. New hotel really large rooms and quiet

El personal muy atento, el desayuno variado y fresco. El apartamento que nos ofrecieron fue la mejor opción, cómodo y totalmente equipado, una buena alternativa para disfrutar la estadía en familia. El restaurante me pareció lindo y acogedor.

Love this place …Super clean and very friendly people and the restaurant is top notch. I will stay again it is one of the best Hotel of Ibague.

Best place to stay in Ibague. I love the manager at the restaurant who is on top of everything

Great stay. Very professional and customer service oriented people

Great place to stay. Best location and awesome service by everyone

Great safe comfortable place to stay. Delicious food at the restaurant