we were a group of 4 rooms so we do had a few unconvinced like small roaches in my room 701 room towels wasn’t change often then 2 of my friends rooms were told to check out or pay night by night just 2 nights after we checked in when we all booked 4 nights, All this happened when they deactivated the keys to all our rooms no happy at all but I wouldn't blame the front desk staff but rather management because all staff are friendly manager should sees with Orbitz first how many nights we all booked.
On the other side the hotel is located in a Great location, pretty much walkable to anything you might need, restaurant, bar, mini market etc.