Fantastic room (52) view of the river. Spacious and clean. Friendly staff who go out of their way to help answer your questions. Nothing to complain about.
Linda
with Partner
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The breakfast was good. The staff were very helpful.
Mary
with Friends
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel and room were extremely clean and well maintained. The location was excellent- close to everything in the old city. The staff couldn’t have been more helpful, especially the front desk staff. It appears that rooms offer various options, like ours had a tub in the room (not the bathroom), but others didn’t have a tub. So be sure to specify what you want/need.
We had two issues - the TV was very hard to use because of a new system of some kind and there were only two available outlets in the room. But overall a great stay.
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Nicole
with Partner
8,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Le déjeuner laisse à désirer…pas de bon café et le petit buffet n’était pas rempli souvent. Pour le reste, parfait!
Francois
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
La TV ne fonctionnait pas le jour du match #1 de la série contre les Hurricanes.....
et en plus pas assez de cannaux et choix..
décevant
Rene
with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
La propiedad está muy bien ubicada, muy limpia, personal amable y la suites muy cómoda. Recomendable
Mary
with Friends
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room and property were spotless and in a great location. The front desk staff couldn’t have been more helpful. Apparently different rooms have different features, so be sure to ask for what you need(like a tub- ours was in our room). Our room had very few electrical outlets - that and the TV, which was very glitchy due to a new system, were our only complaints.
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William
with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The breakfast was good.
Louise
with Friends
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is an excellent property with a terrific location in Old Quebec!
Jacqueline
with Partner
6,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The breakfast buffet , (not included) was convenient. The attendant did not guide people to sit in the alternate room so we watched couple after couple walk in and not know what to do cause there were no more seats. The attendant moved at a very slow pace and her only concern was room number. The croissants were fabulous. The butter packets impossible to open (please change vendor) and the coffee fabulous. We were a bit turned off by some of the food sitting with plastic wrap on it. Enjoyed having smoked salmon available. The fruit variety needs work and it would be great if you offered hot oatmeal.
The room although nice in size had a loud running humidifier that seemed unnecessary. It ran off And on all day and night and was extremely irritating. Aldi not having water in the room is a big mistake. If you do not want to use plastic provide glass bottles like they do in many other hotels. There was no extra tissues available in the room
The bathroom was cavernous and locker room ish in style.
The biggest turnoff for me was the fake tulips everywhere. They are extremely tacky, look very worn and not at all what you should be using as a decoration lmo. If real flowers won't work due to weather then perhaps just some evergreen plants would be suitable.
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martin
with Partner
8,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Le personnel est très attentionné. L’hôtel est bien situé. Nous avions la chambre avec le bain à part en fonte. La douche laissait à désirer avec la pomme qui était moitié fonctionnel et des tuyaux de métal qui sortent sans connexion et sans utilité. La lavabo n’a pas de comptoir ce qui est moins pratique. Toutefois le lit est confortable et il y a de l’espace dans la chambre.
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Gary
with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very quiet and clean rooms. Sink placement in the room was a bit odd but it’s a historic building. Appreciated the free breakfast each morning which included bagels, salmon, croissants etc.
Eric
with Partner
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I didn't eat the breakfast
Herbert
with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff was great very clean rooms and the breakfast was good
Jennifer
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
sUOT
Valentine
with Partner
6,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I’d say it’s functional for a short stay, say the weekend like we did there but for a longer stay I don’t reckon I’d recommend. Of course old European style which is the aesthetic of the city but the hard cold floor in our room, the sink in the middle of the room, it was only going to be a matter of time til it became uncomfortable. The hotel didn’t keep House slippers and couldn’t provide one when they were requested, I thought that was a tad insensitive in the middle of Spring.
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Manon
with Partner
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
L'accueil du personnel, stationnement payant relié à l'hôtel, les petits déjeuner, l'endroit où l'hôtel est situé dans le vieux Québec, on peut tout faire à pied. Les restos.
Je recommande cet hôtel, tout y était excellent.
Mary
with Friends
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We enjoyed our stay, in pleasant surroundings with attentive staff. The entrance to this boutique hotel was tidy and welcoming. The room was well laid out, and decorated.
Breakfast was well organized and fresh. We would definitely stay here again.