Overall Ratings & Reviews Urban Heights Bogota

Muy lindas instalaciones y muy cómodas sabanas y tendidos excelentes buen lugar para descansar y pasar estancias agradables el personal es un 10 en servicio

Great little hotel.

Good

It was a quick over night stay, but the room was clean and had all the amenities for a longer stay. It had a nice terrace, and the room had beautiful views of the city.

Stayed at this property before in 2021 and did not have any complaints then. This time I decided to get a bigger room. The room ended on being on the street level right next to a street with lots of movement and noice. You feel like you are right on the street. You cannot rest of feel relaxed. I asked to be moved to a room not facing the street on a higher level but they said they did not have anything available. They offered a fan so I could close the windows but the fan was not powerful.

Unprofessional and unwelcoming guy at the front desk. When I was asked for my identification and I provided my US passport, the person handling the check-in kept looking at it like I was giving him something wrong or fake and mentioned that I should have a permanent resident card which only showed his lack of knowledge and proper training. The room assigned to me was in the basement and did not have a window (which was not disclosed on Expedia when I was doing the booking), when I requested to be moved to a room with a window, I was offered a smaller standard room with no adjustment on the fare (original room was a Luxury Studio). No elevator in the property so not suitable for travelers with large suitcases.

Good place, very convenient, a lot of good restaurants around

Beautiful location close to lots of great restaurants. Property itself is clean and well kept and has a really nice asthetic. Wish it were easier to figure out some of the amenities such as the terrace fire pit but it did rain some of the nights so i didn't ask. Room itself was well stocked with linens and kitchen amenities and linens were clean. Provided appliances and kitchen items aren't the best quality but they get the job done. Only issue was with the noise, nieghbors next door threw a party or had an event that went from 7pm to 2:43am with loud music that carried well up to the 4th floor and could not be ignored even with the windows and blinds closed. Don't know how often it happens but i was getting up early the next day for the tourist train at 8am and it was rough going to sleep at 3am.

The view is amazing on both sides! The services are outstanding. The rooms are so clean and it has an amazing outdoor space to enjoy! Definitely will be back to that exact hotel and I have it on my favorite list. So many amazing brunch place within walking distance as well as nightlife (away from noise that it is so quiet).

Clean and nice property.

This is the 3rd time I’ve stayed at this property. Safe area with a quaint bar across the street and coffee shops near by. One of my top long term stays. The kitchen is well equipped.

They overcharge once you get there without even listening to you and there is no service before 9am, not even WhatsApp communication. On my last day in Bogotá I had to drag my huge luggage all over the city because there was no one to answer whether I could leave my bags there to make my trip easier and they didn’t even answer via phone.

Urban Heights Bogota Hotel is a traveler's dream come true! With its apartment-like feel, complete with a full kitchen and accessible laundry room, it made my stay as convenient as being at home. The added luxury of having the staff wash, dry, and fold my clothes was a delightful surprise, especially at such an affordable price. Everything I needed was within walking distance, including irresistible shopping opportunities. The staff's friendliness and personal touch in greeting me by name made me feel truly special. I wholeheartedly recommend Urban Heights Bogota Hotel, and I can't wait to stay here again!

Property is fine but has no ventilation so the room will get warm or hot depending on the day. It wasn’t as bad but probably should have listed to reviews. No issues with wifi. They do give you a key to the room and one card to go in and out of property.

I really enjoyed this property. Quite neighborhood with a bar across the street. Staff was extremely helpful.

Es muy lindo el lugar muy silencioso y la cocina viene bien equipadas si lo recomiendo

너무나 객실이 깨끗하고 관리가 잘 되어있습니다. 특히 안전한 지역에 위치하고 있어 밤에 돌아다니는데에도 큰 문제가 없어요. 문의사항이나 요구사항에도 잘 응대해주고 강력 추천합니다.

Fint och rent. Märkligt med glasväggar runt badrummet dock. Området okej men ganska långt från det historiska centret. Mycket trafikljud från gatan. Personal pratat endast spanska.

La verdad es que el personal es muy amable y te ayuda con tu reserva pero la limpieza en los cuartos al hacer check in deja mucho que desear

Great appartment. Good bed, great shower. The reception desk was really helpful.