Overall Ratings & Reviews Numa Vienna Terra

We really enjoyed our 3 nights stay at Numa. Easy check-in/out, clean apartment, comfy beds and pillows, plenty of space, great location. The staff is responsive and helped us with everything we needed.

Very good location and room were spacious

Almost everything was great, the refrigerator needed some cleaning which we did, not a big deal. Could have used better instructions for the laundry so we weren’t wasting time. Person on site was friendly.

Ws easy to find and location great. Walked to most places. Metro is close

Excellent service!

Although the price is high but it worth the price

Amazing property close to Mariahilf shopping area. Traditional Viennese restos close by where we tried ale. Schnitzel. Amenities in the apartment are top notch. Very spacious and provided necessary items for a very comfortable stay (washing pods and dishwasher tabs, coffee pods) The sheets were very nice and the pillows were wonderful. Stove and washing machine need clearer instructions. We pressed random buttons and managed to have it work but we wasted a lot of time trying to figure it out. Stove was locked so you need to press the up and down button simultaneously to unlock and then you can use the induction stovetop. Overall, would consider staying here again because we enjoyed it thoroughly!

Clean, new, close to metro station, definitely would stay there again.

These are very nice apartments which are brand new and nicely located near the main streets with bars, shops etc… . However few things to beat in mind: Apartment are not cleaned daily. Once a week we’ve been told. EVERYTHING is digital (online). There are no physical concierge, the access works with codes. If there is a tiny problem, you can’t talk to anyone right away. The procedures to talk to someone has to be done via an apps or WhatsApp request. The apps is quite poor as you are discussing with a virtual assistant! so if you want something like cleaning or vacuum cleaner etc… you just give up. I managed to talk to a real person in the end but it was after a long waiting time. Painful. But apart from that, everything is great. Might come again but now I know how it works. Expensive for what it is. There are better irons nearby.

Everything was great

Perfect location, so close to shopping, restaurants and cultural sights; well-renovated apartment building; and very helpful staff.

Very nice modernized apartment. Only change would be adding a microwave. Everything else works as it should.

Love the washing machine and the kitchen..location is perfect. Has grocery stores within 3 mins walking

Really easy check-in process as with all Numa properties, lots of communication and seemed to have staff on-site in case anything went wrong. Location is central - next to the aquarium and five mins from both Mariahilfer Str and Naschmarkt - but no noise.

We had a fabulous stay, thank you!

Spacious unit and the space was well used. Convenient to bus and subway. Good grocery stores nearby. Quiet. Renovated.

The place was safe and clean. Being on the first floor was not good because people would come and go past our place all night it was quite loud . The courtyard also made it loud . I would go back but not stay in the courtyard area at all .

Easy to access, everything was automated. Good sized rooms and well equipped. Good bus connectivity.

Brilliant accommodation within easy walking distance of all the major sites

The communication with the property management is very organized. Although I never personally interacted with anyone, I was still kept informed and felt as if someone were available should I need. The property is well maintained and comfortable. Having a washer/dryer was a huge plus. The only minor issue was that the seal around the shower was leaking water out. Also, the photos made the living room seem larger, but when the sofa bed was open, it was a bit tight to move around. However, I would stay there again.