SPA in the hotel’s name is misleading to first time Hot Springs visitors. It’s just a motel. First impression was a dirty office, I had to ask to check the room first. It was clean, bright and the bed was heavenly. Parking lot is pretty small, not ideal for trucks. They charge $15/night extra for parking and it’s first come, first serve. In the fine print it says $5/night with Expedia for parking. They charge GST-PST AND Hotel Tax fees on the pet deposit, as a separate payment from the room, where you pay taxes on the room as well, so not from a total amount. My dog did sleep through night so they deserve a positive review for that. Bath tub was relaxing. If you’re prepared to pay extra fees for anything, the room has a list, then I would recommend them. $15 for laundry if needed. Most coin-op washer/dryer is $5/load.