Every part of our stay was fantastic. The room and hotel are charming, location perfect, staff were excellent and restaurant the nicest food we have had.

Very clean. Great breakfast. Wonderful amd helpful staff. Great location.

The venue is excellent, the location perfect, the hotel is a good example of simple beauty, the staff extremely professional and helpful, and Lorena has been pure perfection, always ready to walk an extra mile to make my stay comfortable.

Very friendly and helpful staff, and the restaurant is excellent - one of the best in Otavalo. The free breakfast is just average, but the lunch and dinner menu is great. The pizza from their wood fired oven is excellent, and also their various pasta dishes.

Awesome hotel that is centrally located ,very clean and offers a complimentary breakfast . Service staff and arranged taxi to the airport is first class .

Check in was easy, appreciated the parking across the street. Decor of hotel is cheerful, the beds were comfortable, the hot shower plentiful. Perfect location between main square and market.

The staff are so welcoming and friendly, like You are staying with family. The hotel is so well looked after, with so many personal touches and thought, it’s really a gem

Beautiful colonial architecture with the nicest staff. Best place to stay in Otavalo.

Lovely little hotel. Close to the market. Very helpful staff who organized a driver to take us to the Cuicocha Lake, and pick us up after the hike. We struggled to find a bus to Latacunga but, again, the receptionist was very helpful in contacting the bus company. Luis took us to the bus stop and made sure we got on the right bus. Great service.

They tried to give us a single bed, when we had booked for a couple. The pictures they have posted is nothing like the property. No TV, $5 per night for parking when they list parking on property. This is for budget backpackers, not a hotel.

Jolie hôtel, très bien situé. Le personnel est très amical, c’est propre, il y a 4 choix de petits déjeuner c’était très bien. Ça a été très facile de trouver du stationnement

Staying at Dona Esther was a wonderful experience. The rooms are charming, clean and well decorated. The staff were friendly and helpful. There was a feeling of happiness and warmth among the staff. The courtyard and the restaurant are pretty and cozy. Our food was excellent.

We spent one night here but it was very comfortable, homely, and the staff were super helpful. I'd definitely stay here again.

The staff were extremely helpful in arranging transportation and a tour.

A very pretty hotel in a quiet location near the main square. Lucy and Wendy were really friendly and helpful. The restaurant was fantastic, great quality for a very reasonable price. Would definitely stay here again.

Excellent staff, good restaurant and a very convenient location

This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place!

Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep. The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again.

We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here!

This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return.