Overall Ratings & Reviews ACE Hotel Arras-Beaurains

We had booked 3 nights in this property but wish I had booked somewhere else. The air conditioning was switched off in the hotel and would not be switched on even though the outside temperature was 25°C and our room was 28°C as the blind had been left open and the sunlight streaming in. The manager would not switch on the air conditioning and just shrugged and said they don't normally have such warm weather in May. The towels were threadbare and there was no kettle available in the room. Very disappointed

Great location for staying before getting the Euro tunnel, we also stayed last year, great for families

For a travel stop-over this proved an excellent choice. Every thing needed was there.

So clean and perfectly located for a stop before driving back to uk or on to Paris Clean and nice breakfast

We used the ACE Arras for a visit to Vimy. It was within 20 min. Accomodation was comfortable, easy to find and the staff pleasant and helpful. Had supper at the Au feu du bois next door, enjoyable and a good meal.

Perfect for what we needed, booked 2 hours before arrival on way from Morzine to Calais.

Wasn’t expecting much for the price but this was lovely and clean and beds were super comfortable. Decent shower and pillows. Close to main road into Paris. Similar to a premier inn.

Hotel was perfect as a stop off on the way to the slopes

Very clean and quiet location as a stop over on the way to Calais. 24/7 checkin desk allowed us to book at 9pm and arrive at 10.30pm. Very swift checkin.

Short overnight on route to the Alps. Staff were friendly and really helpful. Would stay again.

We arrived late and check in was easy and staff really helpful. Comfy bed and clean room.

We used the hotel as stopover on route to Paris and it was perfect for our needs. Family room was ample in size, clean, bathroom was great and breakfast was plentiful! Parking very easy and location to the main road was great. Staff were friendly and helpful. Would definitely recommend and use again if needed!

Cost effective hotel for a quick overnight. 15 min from Vimy, easy access from highway. Service was lovely. Breakfast a bit limited but only 9 euro so not expecting high end. Clean and comfortable rooms.

I got a room on short notice when I was visiting the Vimy Memorial. I was pleasantly surprised by the nice clean room that was quite affordable. There's a nice restaurant next door and a McDonald's. The hotel staff are friendly and helpful. The hotel breakfast was great and we went on our way happy and satisfied. I will stay there again if I'm in the area.

Liked that this hotel is not in a congested area. They lock the gate after a set hour in the evening ( secure). Nice Italian restaurant next door with wood fired pizza!

The hotel was located on the outskirts in a industrial area. It was next to a resteraunt and a Mac Donald’s, with an excellent bakery nearby. For the price we paid it was of good quality, clean and staff were very helpful. Good, safe car parking alongside hotel.

Room was fairly large, clean and comfortable. Staff were friendly and helpful

Ideal hotel as a base to explore the WW1 war memorials. Basic rooms but some of the comfiest beds we have slept in during hotel stays. Staff very friendly. Hotel located next to a very nice Italian restaurant which we visited twice, both located on a commercial trading estate. Downside was rooms had no tea/coffee making facilities which seems a common thing now for our recent stays.

Room had not fridge and so we were not able to chill the baby's milk that we had. The door does shut pretty loud as well. Other than that, the hotel was pretty decent and good value for money.

We arrived late around 10pm after a late crossing on the shuttle. When we arrived the 2 guys on reception were having a conversation & neither bothered to acknowledge us or indeed stop their conversation for a good 5 minutes. We finally checked in & found our room, we had booked a family room - 1 double and 2 singles however the room had 1 double and 1 single. Went to reception to explain this & was told the other bed was underneath the double, back upstairs. Pulled bed out - no bedding & bed barely fitted in the gap, back to reception and told they would bring some - 15 mins later this arrived - 2 fitted sheets & a blanket - no pillow, no duvet. Waited for these to arrive, but they never did. Eventually rather than wait any longer we got a travel pillow from the car and made do. If it had not been so late & not travelling with children we would have left. Terrible service, do not recommend.