Overall Ratings & Reviews Burford House

I booked a wo night stay at Burford House Hotel with my daughter as we wanted to visit the Cotswolds Safari & Wildlife Park which was just a short drive away from the hotel. Our stay was fabulous, the staff were so accommodating and friendly, a big thank you to Rhea for being so efficient and such a star member of the Burford House team. Our room was extremely spacious, large bathroom with shower and bath. The beds were super comfy and at night is was so quiet, a really restful two nights sleep. The room however didn't have much ventilation, couldn't work out how to open the window to get some fresh air, but it made no difference to our overall experience. The hotel lobby and restaurant has great decor, and the food was so good. A really lovely boutique hotel, one of he best in Burford. Highly recommend.

Lovely location, lovely people and a wonderful room. The breakfast ,which was included, was delicious. The only down side was the traffic noise as we had a road side room so just pack your ear plugs.

This old pub/hotel is right on the high street. Although it doesnt have onsight parking we parked across the street which is free, there is also a near by car park. Burford house has a resturant, which serves well presented tasty food. There is also plenty of other places to eat on the high street. Burford house house has plenty of character, our room had a beautiful four poster bed, lead windows overlooking the high street. Staff very friendly and helpful. Burford is well worth a visit.

A really enjoyable stay in a very unique hotel. Fantastic breakfast included too.

The Hotel was quirky and a great location.

We had a lovely stay. Friendly welcome and check in. Great character room with comfy four poster bed. Huge bath to soak in as well as separate shower. Excellent breakfast. The only reservation we had was street parking. As soon the shops closed it was easy to park in front of pub. Free parking until 10.30am not an issue. Definitely stay again. Thank you

The staff was wonderful. Both meals I had were great. Will definitely recommend and hope to be back some day.

We had a large room with a four poster bed and a huge bathroom with a bath which could have fitted a family of four. The staff were helpful and friendly and breakfast was excellent

Fantastic stay, really enjoyable!

Lovely staff. Room needs an overhaul. Sockets near the bed, better lighting and a more powerful shower would make it 5 star.

We were warmly welcomed by the staff. The room was large and well appointed. The breakfasts were excellent! Parking in the street opposite the hotel was easy later in the day. It was great value and we would definitely stay there again.

I read some of the other reviews. But we have to remember that this hotel is over 300 years old! There’s the odd bits and bobs as you’d expect and to be fair hope for because of its age and character of this building. It’s a lovely place with great staff. The question of would I recommend it. Absolutely 100%.

Rustic four poster room - we get the vibe, but all surfaces had cup marks. No shower and taps leaked. Just needs a bit of money spent to make very good. Property is amazing, also the service. Oil the hinges too please.

Ok, where to start, at £160 a night, we were expecting a 5 star hotel. Staff were friendly, room was cute but soft furnishings and curtains were worn and tired. Bathroom was a bit grim, couple of thick black hairs floating around the place, shower lacking in power and thick with mildew and limescale, shower door hanging off. No phone for reception, no fridge and no general luxuries you’d expect from a 5 star. Hotel not manned at night. Breakfast sausages basic at best, continental part of breakfast basic but fine, no milk alternative but nice man on duty awkwardly offered to “pop to the shop” Day 2, room barely cleaned, bed not made, had to ask for shower gel and a new bath mat. Fruit bowl at breakfast was the same fruit bowl my wife had already picked strawberries and blueberries out of the day before (she’s not keen on melon). We’re trying not to be too disheartened by the hotel, it just feels a bit ridiculous at this point. We would have brought all of this up to staff but it’s a small hotel with the same staff daily and we have to stay another day yet, upsetting staff at this stage didn’t seem the one. Day 3 better room clean today but still not the best, breakfast, unbelievably, was presented with fruit bowl on day 3, remaining strawberries already showing mould. By this point we’ve had enough, we leave as quickly as possible, grossed out by the fruit bowl, we made a complaint to hotels dot com but the hotel were unwilling to make a partial refund, hence review

The hosts were very welcoming and accommodating. The accommodation was a little tired in places a reflection of a very old building. The breakfast was ok, although a little tasteless.

We visited for our anniversary weekend and did enjoy the original features of the property and the location as there are a lot of cafes, pubs and shops close by. However, the room was tired and needed a bit of TLC. The shower had black mould on both heads and luckily there was a bath however the plug didn’t have a chain which meant I needed to prise it open after use. One window was mouldy and the latch was broken so it didn’t close completely. Although our bed was made after our first night, the toilet paper wasn’t refilled and the bath wasn’t cleaned down so my partner couldn’t enjoy a bath that evening. Overall I wouldn’t recommend especially for a special occasion. I also wouldn’t give it a 5* rating. Quite disappointing.

Staff very friendly, rooms quaint, larger than expected; however, beds smaller (double) and rooms a bit warm.

Nice hotel on Burford high street. Comfy 4 poster bed & excellent brea.

Great food and service in the resturant but...the mattress was unfit for purpose, it was so uncomfortable that we didnt sleep much at all and the cleanliness was awful. The hotel needs a lot of attention and updating considering its in Burford high street. The window wouldnt close, all needs repairing, the heating was up too high, the shower needs regrouting, the towels had holes and were ripped. The only good think were the clean bedsheets. We wont be returning due to this!! Not worth the money even for one nights stay!!

The good; the staff was friendly and the included breakfast was delicious! The bad; the rug was old, dirty and quite disgusting, the spare blanket was on the dirty floor in the closet and the shower was very slow draining.