s***a

8,1

/10

Reviewed 15 hour(s) ago

The check-in/out staff are friendly, the location is far from the city but for those who have activities in the area it is highly recommended

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E***n

5,0

/10

Reviewed 21 hour(s) ago

Items were left behind but when confirmed there were no items left behind

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C***a

Staycation

8,5

/10

Reviewed 1 week(s) ago

Friendly staff & location close to everywhere

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Accommodation's Reply

20 Aug 2025

Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna

LS

Laksmi S.

Leisure

8,5

/10

Reviewed 6 week(s) ago

The price was very reasonable for us. For the price, our four-day stay was quite comfortable. The air conditioning was cool, and breakfast was delicious and delivered to our room. The admin was always actively asking if the room was cleaned. The only downside, in our opinion, was the shower head wasn't very strong.

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Accommodation's Reply

17 Jul 2025

Dear Laksmi S, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna

A***a

Transit

10,0

/10

Reviewed 11 week(s) ago

It's really comfortable.

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1 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Beloved Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna

RP

Raditya P. M.

Leisure

8,2

/10

Reviewed 12 week(s) ago

The hotel staff is friendly and helpful, but the facilities in the guest room are not enough. Overall, it is very helpful when there is an event in the Jatiwarna area.

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2 people find it helpful

Accommodation's Reply

03 Jun 2025

Dear Guest, We are truly grateful for your constructive review. Your feedback is invaluable to us and inspires our commitment to continuous improvement. We assure you that we will take your suggestions to heart and strive to enhance our services. Thank you for helping us move forward towards excellence. Best Regards, Dhika Serenity Hotel @ Jatiwaran Management

w***a

6,9

/10

Reviewed 13 week(s) ago

located on the 20th floor which made me a bit worried because in front of the building there was another abandoned building.. the sheets had lots of stains, the bathroom and the water didn't smell..

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1 people find it helpful

Accommodation's Reply

31 May 2025

Dear [Nama guest], We are deeply sorry to hear that your experience during your stay at our hotel did not meet your expectations. We understand how uncomfortable the situation you experienced was and we sincerely apologize. Firstly, we would like to apologize for the lack of cleanliness of the bed sheets and towel. Cleanliness is our top priority and we deeply regret failing in this regard. We have instructed our team to immediately address these issues and ensure that this does not happen again in the future. We greatly appreciate your feedback as it helps us to continually improve our services and facilities. Thank you for choosing us as your place of stay. We hope you will give us the opportunity to serve you again in the future and prove that we can do better. Best regards, Dhika Serenity Hotel @ Jatiwarna

A***h

Leisure

8,8

/10

Reviewed 14 week(s) ago

The staff is very friendly, please. Room 1 is good, but the other room's AC is not cold enough.

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Accommodation's Reply

27 May 2025

Dear Guest. We are truly grateful for your constructive review. Your feedback is invaluable to us and inspires our commitment to continuous improvement. We assure you that we will take your suggestions to heart and strive to enhance our services. Thank you for helping us move forward towards excellence. Best Regards, Dhika Serenity Hotel @ Jatiwaran Management

M***i

Staycation

7,7

/10

Reviewed 15 week(s) ago

This hotel is suitable for temporary accommodation when recreating in the beautiful Indonesian mini park, although the location is a bit far away, the price is still quite friendly.

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Accommodation's Reply

15 May 2025

Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna

I***i

Business

8,0

/10

Reviewed 16 week(s) ago

the cleanliness is lacking, the towel facilities are also torn on the edges, I just didn't take a picture.. The surrounding building is a bit scary, the receptionist is not 24 hours. However, the service is very friendly and the wifi is very good.. hopefully in the future it can be even better..

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Accommodation's Reply

14 May 2025

Dear Guest, We are truly grateful for your constructive review. Your feedback is invaluable to us and inspires our commitment to continuous improvement. We assure you that we will take your suggestions to heart and strive to enhance our services. Thank you for helping us move forward towards excellence. Best Regards, Dhika Serenity Hotel @ Jatiwaran Management

R***a

Staycation

9,4

/10

Reviewed 16 week(s) ago

For the size of the hotel in the area, Hotel Dhika Serenity is good for a staycation with friends, family or couples. And it has become a reference hotel for friends hehe.

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Accommodation's Reply

09 May 2025

Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest's experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna

O***a

9,4

/10

Reviewed 18 week(s) ago

Cheap hotel with good facilities and close to food access area

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Accommodation's Reply

30 Apr 2025

Dear Guest,We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna

N***a

Transit

8,8

/10

Reviewed 19 week(s) ago

Clean, good service. Early check in is possible because it's not a full day. But the AC is not cold, it's really sad

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1 people find it helpful

Accommodation's Reply

30 Apr 2025

Dear guest,We are deeply sorry to hear that your experience during your stay at our hotel did not meet your expectations. We understand how uncomfortable the situation you experienced was and we sincerely apologize. we understand how important the cool air from the AC is for your comfort, and we apologize if the AC in your room did not function properly. We have instructed our team to immediately address these issues and ensure that this does not happen again in the future. We greatly appreciate your feedback as it helps us to continually improve our services and facilities. Thank you for choosing us as your place of stay. We hope you will give us the opportunity to serve you again in the future and prove that we can do better. Best regards, Dhika Serenity Hotel @ Jatiwarna

R***a

9,4

/10

Reviewed 19 week(s) ago

Have stayed here 2x, took more than 5 rooms for family. No complaints, no problems, all good and pleasant. Always success.

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2 people find it helpful

Accommodation's Reply

30 Apr 2025

Dear Guest,We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna

L***r

Transit

8,2

/10

Reviewed 21 week(s) ago

Strategic location near the toll road, friendly service, but no restaurant available.

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Accommodation's Reply

30 Apr 2025

Dear Guest,We are truly grateful for your constructive review. Your feedback is invaluable to us and inspires our commitment to continuous improvement. We assure you that we will take your suggestions to heart and strive to enhance our services. Thank you for helping us move forward towards excellence. Best Regards, Dhika Serenity Hotel @ Jatiwaran Management

t***k

8,5

/10

Reviewed 21 week(s) ago

The hotel facilities are very adequate, there is AC, TV, and hot water that works well, clean towels, clean sheets and blankets. The hotel staff is very friendly, willing to help move equipment to another room because of moving rooms. Unfortunately the location of the hotel is a bit far from the highway to reach on foot.

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1 people find it helpful

Accommodation's Reply

30 Apr 2025

Dear Guest,We are truly grateful for your constructive review. Your feedback is invaluable to us and inspires our commitment to continuous improvement. We assure you that we will take your suggestions to heart and strive to enhance our services. Thank you for helping us move forward towards excellence. Best Regards, Dhika Serenity Hotel @ Jatiwaran Management

A***a

Staycation

10,0

/10

Reviewed 22 week(s) ago

This is the umpteenth time I have booked a hotel at GDC Jatiwarna, the service is really good, the admin is friendly and really helps me a lot when I bring my family, trying to get a side room 🥰. The swimming pool also doesn't smell of chlorine, so it can be used for a long time with the kids 😘.

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Accommodation's Reply

02 Apr 2025

Thank You for the 5-Star Rating! Dear Guest, We sincerely appreciate you taking the time to rate Dhika Serenity Hotel @ Jatiwarna with 5 stars! Your positive feedback inspires us to continue delivering excellent service and ensuring your stay is as comfortable as possible. We look forward to welcoming you back in the future. Please don't hesitate to reach out if there's anything we can do to make your next visit even more memorable. Warm regards, Dhika Serenity Hotel @ Jatiwarna

M***i

8,5

/10

Reviewed 22 week(s) ago

The hotel staff is friendly, the environment is safe and clean.

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Accommodation's Reply

28 Mar 2025

Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna

D***a

Staycation

8,2

/10

Reviewed 25 week(s) ago

The staff is friendly and fast response, the hotel is quiet, the rooms are big and quite clean.

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2 people find it helpful

Accommodation's Reply

08 Mar 2025

Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna

A***i

8,5

/10

Reviewed 25 week(s) ago

cool comfortable calm beautiful friendly service

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2 people find it helpful

Accommodation's Reply

04 Mar 2025

Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna

Overall Ratings & Reviews Hotel Dhika Serenity @Jatiwarna

Explore Hotel Dhika Serenity @Jatiwarna

8,6

8,8

8,6

8,8

8,7

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