Overall Ratings & Reviews Aston Palu Hotel & Conference Center

Dear Mr./Ms. A*d, Thank you very much for your review. We are happy to hear that you were pleased with the room service and enjoyed the hotel facilities such as the gym and swimming pool. We look forward to welcoming you back to Aston Palu Hotel for a more enjoyable stay. Sincerely, Yuni Irawati Front Office Manager

Dear Mr. Ronald D., Thank you very much for your review. We are delighted to hear that you felt comfortable and satisfied. We look forward to serving you even better on your next visit to Aston Palu Hotel. Sincerely, Yuni Irawati Front Office Manager

Dear Mr./Ms. S*n, Thank you very much for your review. We are pleased to know that you are satisfied with our service, including the attentiveness of our staff, who are always ready to help when needed. We look forward to welcoming you back to Aston Palu Hotel. Sincerely, Yuni Irawati Front Office Manager

Dear Mr. Ikhsan D., Thank you very much for your review. We are delighted to hear that you had a comfortable stay at Aston Palu Hotel. We look forward to welcoming you back. Sincerely, Yuni Irawati, Front Office Manager

Dear Mr. Zeanpuputmarga, Thank you very much for your positive review and rating. We are very pleased to know that you felt comfortable during your stay at Aston Palu Hotel. We are delighted to hear that you plan to stay again when you visit Palu. We look forward to welcoming you back with our best service. Sincerely, Yuni Irawati Front Office Manager

Dear Mr./Ms. R*i, Thank you very much for your review. We are pleased to know that the cleanliness of the hotel and the taste of our food impressed you. We hope to welcome you back to Aston Palu for another enjoyable stay. Sincerely, Yuni Irawati Front Office Manager

Dear Mr./Ms. H*z, Thank you for your wonderful review. We are glad you enjoyed the comfort of our soundproof room, complete facilities, and strategic location, which made your stay even more memorable, especially with the karaoke experience. See you again at Aston Palu for your next exciting staycation. Best regards, Yuni Irawati Front Office Manager

Dear Ms. Fatmawati, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and enjoyed the food. We hope this pleasant experience will make you want to return to Aston Palu again. See you again on your next visit. Best regards, Yuni Irawati Front Office Manager

Dear Mr./Ms. J*n, Thank you very much for your appreciation. We are delighted to know that you were satisfied and comfortable during your stay at Aston Palu. We will continue to strive to provide the best service for every guest. See you again on your next visit. Sincerely, Yuni Irawati Front Office Manager

Dear Mr./Ms. S*i, Thank you for your positive review. We are pleased to know that you enjoyed the hospitality of the hotel staff and the speedy check-in process. This motivates us to continue providing the best service to all our guests. We look forward to welcoming you back to Aston Palu Hotel. Sincerely, Yuni Irawati Front Office Manager

Dear Mr./Ms. D*i, Thank you for your positive review. We are delighted to learn that you were satisfied with our service, enjoyed the food we served, and benefited from the hotel's strategic location. Reviews like this encourage our team to continue providing the best. We look forward to welcoming you back to Aston Palu Hotel. Sincerely, Yuni Irawati Front Office Manager

Dear Mr./Ms. F*a, Thank you for your trust and loyalty to Aston Palu Hotel. It is truly an honor for us to be your preferred choice and recommendation when you are in Palu. Reviews like this are a great motivation for the entire team to continue to maintain the quality of service and comfort. We look forward to your next visit. See you again. Sincerely, Yuni Irawati Front Office Manager

Dear Mr./Mrs. R*t, Thank you for your review and trust in Aston Palu Hotel. We are very pleased to know that your valuables were successfully found and returned safely by our team. Providing a sense of security and comfort to our guests is our top priority, and we are proud to have responsive and responsible staff. Hopefully this experience leaves a good impression and further strengthens your trust in us. We look forward to your next visit. Best Regards, Yuni Irawati Front Office Manager

Dear Mr/s. I***u, Thank you very much for your kind feedback and for choosing to stay at Aston Palu Hotel. We’re delighted to know you enjoyed the overall atmosphere of our hotel. Your kind words about the modern design mean a lot to us. We also truly appreciate your honest comments regarding the bathroom layout and check-out process. We understand how a lack of shower partition may have affected your comfort, and we apologize for any inconvenience. Please be assured that your feedback has been noted and shared with our management for future improvements. As for the check-out process, we do take a few extra minutes to ensure no personal belongings are left behind in the room, but we understand the importance of efficiency and will work on making the process quicker without compromising guest safety and comfort. Once again, thank you for your thoughtful input. We hope to welcome you back for an even better stay. Best Regards, Yuni Irawati Front Office Manager

Dear Mr./Mrs. D*y, Thank you for your review and appreciation. We are very pleased to know that the friendliness of the staff, the cleanliness of the rooms, and the comfort of our hotel provide a pleasant experience for both your vacation and business trip. Reviews like this are the motivation for us to continue providing the best service. We look forward to your next visit to Aston Palu Hotel. Best Regards, Yuni Irawati Front Office Manager

Dear Mr. Aruji s., Thank you for your review and rating. We are very pleased to know that the comfort during your stay has made you decide to extend your stay. It is our pleasure to be a pleasant resting place for you. We look forward to your next visit to Aston Palu Hotel with an equally memorable experience. Best regards, Yuni Irawati Front Office Manager

Dear Mr./Mrs. G*a, Thank you very much for your positive review. We are very happy to hear that you are satisfied with our service and the friendliness of all staff. Guest satisfaction is our top priority. We hope to welcome you back soon on another occasion. Best regards, Yuni Irawati Front Office Manager

Dear Mr. Andi p, Thank you for your positive review. We are glad to know that our friendly service and room service have given you a satisfying impression. We hope your next visit to Aston Palu will be even more memorable. See you again. Best regards, Yuni Irawati Front Office Manager

Dear Mr./Mrs. T*y, Thank you for your trust in Aston. We are glad to hear that your experience was in line with your expectations. Hopefully, you will always be comfortable and memorable on your next visit. See you again at Aston Palu. Best Regards, Yuni Irawati Front Office Manager

Dear Mr./Mrs. F*a, Thank you for your feedback. We apologize for the WiFi issues you experienced on the 6th floor. We have informed our technical team and will immediately conduct checks and repairs to ensure that the internet connection on that floor is stable and smooth again. We greatly appreciate your patience and understanding. Hopefully, on your next visit, your experience will be even more perfect. Best regards, Yuni Irawati Front Office Manager