9,2
Exceptional
From 165 reviews
Provided by travelers on
Cleanliness

9,2

Room Comfort

9,1

Meal

9,0

Location

9,2

Service and Facilites

9,1

People often mention about Vivotel Hotel
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Distance to City Center (14)
Ambiance (12)
Bedroom (12)
Accessibility (11)
Staff Friendliness (11)
Bathroom (9)
Surroundings (8)
Room Space (8)
Check-in/out Time (6)
Soundproof (6)
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Traveler Reviews Vivotel Hotel

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40
Customer reviews
Tasya R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Repeat and always back again at here for 5 days, security sangat helpful sekali selama di sini & I'll be back again! Buat sarapan, please for the quantity on buffet, please take more but so far to taste all goods, thankyou.
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Nethalia N.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,2
/10
Reviewed 8 week(s) ago
I have stayed here several times while transiting in Batam and always given the same room, hehehe it seems to be marked. My son likes it because the distance to SNL and Harbor is not far.
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Nina T.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
the hotel is clean and fragrant.. the location is close to the city center, the staff are friendly..
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N***a
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
Arriving at the hotel Welcomed by the staff I really like the restaurant waiter, the older brother is very friendly and always smiles. Prompt in serving guests. The staff at the reception and doorman are also okay So far perfect However, the location is not too central, a bit far if you go around. But its ok, taking an ojol is not too expensive either
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Feby U.
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 13 week(s) ago
Very noisy. Morning until evening can not be quiet in the room, because of the sound of renovation. Even though I stayed 4 nights in this hotel. Every day is noisy. The room, cleanliness and other facilities are good.
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1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Feby, We apologize profusely for the inconvenience, Due to the renovation of a new cafe next to our hotel. We have coordinated with the contractor so that the renovation will only be carried out from 10 am to 8 pm, we apologize once again if that time disturbs your rest time. Thank you for your input and for staying with us.
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Feby U.
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 13 week(s) ago
Very noisy. Morning until evening can not be quiet in the room, because of the sound of renovation. Even though I stayed 4 nights in this hotel. Every day is noisy. The room, cleanliness and other facilities are good.
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1 people find it helpful
Feby U.
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 13 week(s) ago
Very noisy. Morning until evening can not be quiet in the room, because of the sound of renovation. Even though I stayed 4 nights in this hotel. Every day is noisy. The room, cleanliness and other facilities are good.
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o***g
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 13 week(s) ago
Staff were well trained and friendly. Highly recommend!
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muhammad r. a.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 14 week(s) ago
Very close to SNL and DC Mall, the price is in accordance with the facilities
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S***a
icon-origin-TRAVELOKA
5,4
/10
Reviewed 14 week(s) ago
The pillow cases and mattress cases are dirty and haven't been changed, they're yellow, bro.
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2 people find it helpful
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NOBUYUKI T.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Comfortable, clean, friendly staff, good security, large parking lot, weak wifi signal, would like to stay again
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NOBUYUKI T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The rooms are very clean and comfortable. The staff are friendly. The breakfast is delicious. The parking lot is spacious and the security is good, so I feel safe. I want to stay here again.
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r***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
big and clean room, friendly staff service
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Syarifah M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Clean and affordable hotel, close to shopping places.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
First time staying here, the staff is friendly, the place is clean. The room is also clean. Affordable price, close to the highway. Easy access. Also close to the mall.
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R***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
Friendly staff, clean rooms, and very strategic location to malls and restaurants.
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 17 week(s) ago
Staff very friendly and helpful.
1 people find it helpful
S***I
icon-origin-TRAVELOKA
8,5
/10
Reviewed 18 week(s) ago
Not once, I always stay at this hotel when I'm on holiday in Batam. So convenient, dc mall is my favorite place to shop.
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Maha P. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
Location, cleanliness, friendliness, overall good.
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S***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8,5
/10
Reviewed 20 week(s) ago
The hotel staff was very friendly and helpful during check in. The room was clean, fragrant, the AC was cold, the bathroom had a shower, and the water heater was good. It's just that the sink pipe came off when it was used so it smelled. Otherwise it was ok. Thank you.
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1 people find it helpful
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