8,9
Very Good
From 141 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,8

Meal

8,6

Location

9,0

Service and Facilites

8,8

People often mention about Escotel Amazana by Reccoma
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Staff Friendliness (14)
Room Space (13)
Bedroom (11)
Accessibility (9)
Family Friendly (9)
Wifi (9)
Check-in/out Time (9)
Ambiance (8)
Distance to City Center (7)
Surroundings (7)
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Traveler Reviews Escotel Amazana by Reccoma

Number of reviews per page
20
40
Customer reviews
c***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,0
/10
Reviewed 3 week(s) ago
the mattress had lots of stains, the bathroom smelled when I entered
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E***n
icon-Staycation
Staycation
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9,4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, so the vibe is positive and cheerful, which makes customers happy, haha. The room is clean and fragrant. It's worth it for that price. The check-in system is not complicated, and the staff is also not complicated. Parking, if you want to enter and exit, just give a stamp. I will definitely be a regular customer, I will definitely come here again, the best anyway. Hopefully, the condition and service will remain consistent like this. Thanks❤️
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1 people find it helpful
Accommodation's Reply
01 Aug 2025
Thank you so much for your warm and pleasant review! We're thrilled to hear that you enjoyed your stay and that our team members were so welcoming. We're also pleased to hear that the cleanliness, aroma, and easy check-in process met your expectations. We're also pleased that our parking system was convenient for you. Your support means a lot to us, and we greatly appreciate your return. We will continue to strive to maintain consistent service and the hotel's condition. See you again on your next visit! Best regards, Reccoma Management
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Cicilia D. P.
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Leisure
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9,4
/10
Reviewed 11 week(s) ago
The most comfortable place for a staycation, vacation with children, the swimming pool is clean and has many customers.
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Accommodation's Reply
08 Jun 2025
Thank you very much for your review! We are so glad that you felt comfortable during your staycation with your kids at our place. We will continue to maintain the cleanliness of the pool and other facilities to keep it as your favorite destination. We look forward to welcoming you again! Best regards, Reccoma management
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M***d
icon-origin-TRAVELOKA
9,1
/10
Reviewed 14 week(s) ago
The staff is friendly and fast. Overall the room is clean. The only minus is the towels that smell musty.
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Accommodation's Reply
23 May 2025
Thank you for your review! We are very happy to hear that our staff was friendly and prompt in serving you, and that you were satisfied with the cleanliness of our room. However, we apologize for the inconvenience you experienced with the musty smelling towels. We will immediately improve the quality of our towels to ensure that our guests are comfortable and satisfied. Thank you for your feedback, and we look forward to welcoming you back in the future! Best regards, Reccoma Management
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F***r
icon-Transit
Transit
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
The staff is very nice and helpful, the room is spacious and clean too. Highly recommended.
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Accommodation's Reply
22 May 2025
Thank you for your kind review! We are glad to hear that you enjoyed our facilities and services, We can't wait to welcome you back for another wonderful stay! Best regards, reccoma management
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H***i
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Staycation
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9,4
/10
Reviewed 16 week(s) ago
The staff is nice but there is no one guarding the parking lot, it's scary if something happens no one knows in the parking lot.
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3 people find it helpful
Accommodation's Reply
05 May 2025
Thank you for your kind review! We are glad to hear that you enjoyed our service, your criticism and suggestion regarding our parking has been noted for future evaluation, We look forward to welcoming you back for another pleasant stay! Best regards, reccoma management
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rio a. r.
icon-Business
Business
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9,1
/10
Reviewed 17 week(s) ago
The hotel staff is responsive and the information is clear. Complete facilities, top.. fast internet can be used for WFA. The TV is great, feels like home. If you want to transit to the airport, it is recommended to come here. The only downside is: The balcony cannot be accessed and there are ants in the corners of the room. Thankfully the cleaning staff is responsive so we can ask for help to pick up the trash. Overall recommended for staycations, transit and or business. Hopefully the facilities will improve and the price will be more competitive. hhehe
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1 people find it helpful
Accommodation's Reply
09 May 2025
Thank you for your kind review! We are glad to hear that you enjoyed our facilities and services, and we look forward to welcoming you back for another wonderful stay! Warm regards, reccoma management.
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rio a. r.
icon-Leisure
Leisure
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8,4
/10
Reviewed 18 week(s) ago
The best apratel. competitive price, comfortable room not noisy, complete room facilities, all functioning and excellent. no minuses. oh yes, there are many ants in the corner must maintain cleanliness and garbage collection service is available. one more positive: friendly room service, we can borrow plates and spoons.
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3 people find it helpful
Accommodation's Reply
09 May 2025
Thank you for your kind review! We are glad to hear that you enjoyed our facilities and services, We can't wait to welcome you back for another wonderful stay! Best regards, reccoma management
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D***N
icon-Leisure
Leisure
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9,4
/10
Reviewed 20 week(s) ago
Nice apart, clean and fragrant, friendly staff, clean room
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Accommodation's Reply
16 Apr 2025
Thank you for your kind review! We are glad to hear that you enjoyed our facilities and services, We can't wait to welcome you back for another wonderful stay! Best regards, reccoma management
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a***g
icon-Transit
Transit
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8,2
/10
Reviewed 21 week(s) ago
Nice view. Close to BSD and surrounding areas.
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1 people find it helpful
Accommodation's Reply
05 Apr 2025
Thank you for your kind review! We are glad to hear that you enjoyed our facilities and services. We look forward to welcoming you back for another enjoyable stay! Warm regards, reccoma management
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N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 23 week(s) ago
The room is very comfortable, the staff also helps with everything we need 🙏🏻
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1 people find it helpful
Accommodation's Reply
24 Mar 2025
Thank you for your kind review! We are glad to hear that you enjoyed our facilities and services. We look forward to welcoming you back for another enjoyable stay! Warm regards, reccoma management
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Darussalam B.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 24 week(s) ago
The staff is friendly, the room is nice and comfortable, I don't regret coming.
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Accommodation's Reply
24 Mar 2025
Thank you for your kind review! We are glad to hear that you enjoyed our facilities and services. We look forward to welcoming you back for another enjoyable stay! Warm regards, reccoma management
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I***n
icon-origin-TRAVELOKA
5,0
/10
Reviewed 27 week(s) ago
Take a photo of the item first, guys, if you don't want to be accused of being a thief.
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1 people find it helpful
Accommodation's Reply
22 Feb 2025
Thank you for your review! We are sorry to hear that you had a disappointing experience at our accommodation, regarding your comments, may we know what happened? We apologize in advance but if there is no problem we will not talk or accuse our guests, but we still apologize for the inconvenience caused. In the future, we will try to do better so that something like this does not happen again. Warm regards, rsv reccoma.
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d***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 28 week(s) ago
Very affordable in terms of price, but the quality is also good.
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2 people find it helpful
Accommodation's Reply
10 Feb 2025
Thank you for your kind review! We are glad to hear that you enjoyed our facilities and services, and we look forward to welcoming you back for another wonderful stay! Best regards, rsv reccoma
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a***s
icon-origin-TRAVELOKA
8,1
/10
Reviewed 30 week(s) ago
Overall good. Only the cleanliness of the bed should be improved because there are quite a lot of stains that are quite visible, so it feels less clean/comfortable.
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4 people find it helpful
Accommodation's Reply
03 Feb 2025
Thank you for your kind review! We are glad to hear that you enjoyed the facilities and services we provide, your criticism and suggestions regarding our facilities, especially regarding cleanliness, will be immediately improved for the future, We can't wait to welcome you back for another pleasant stay experience! Warm regards, rsv reccoma
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Edelyn S. S.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 32 week(s) ago
comfortable, cheap, friendly staff
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1 people find it helpful
Accommodation's Reply
25 Jan 2025
Thank you for your kind review! We are glad to hear that you enjoyed our facilities and services. We look forward to welcoming you back for another wonderful stay! Best regards, rsv reccoma.
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Ongki R.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 33 week(s) ago
The atmosphere is good and the prices are also affordable
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Accommodation's Reply
09 Jan 2025
Thank you for your kind review! We are glad to hear that you enjoyed our facilities and services, and we look forward to welcoming you back for another wonderful stay! Best regards, rsv reccoma
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R***i
icon-origin-TRAVELOKA
5,9
/10
Reviewed 33 week(s) ago
Including bad switching no wifi dirty rooms
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Accommodation's Reply
09 Jan 2025
Thank you for your review! We are sorry to hear that you had a disappointing experience at our property, your comments about our facilities have been noted, and we apologize for any inconvenience this may have caused. We will do our best to ensure that this does not happen again in the future. We look forward to welcoming you back for another enjoyable stay! Best regards, rsv reccoma
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r***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 33 week(s) ago
the hotel staff is friendly... but what needs to be considered is the cleanliness of the room, the floor is a bit dusty, please note the sheets have stains.
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1 people find it helpful
Accommodation's Reply
09 Jan 2025
Thank you for your review! Glad to hear that you enjoyed the hospitality of our staff. We are sorry to hear that you had a disappointing experience at our property. Your comments about our facilities have been noted and we apologize for any inconvenience this may have caused. We will do our best to ensure that this does not happen again in the future. We look forward to welcoming you back for another enjoyable stay! Best regards, rsv reccoma
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P***i
icon-origin-TRAVELOKA
8,2
/10
Reviewed 33 week(s) ago
TV remote is broken, battery is loose, AC remote is stuck, swimming pool is dirty, many places are closed and empty. Location is ok, free parking, staff is kind and informative.
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2 people find it helpful
Accommodation's Reply
09 Jan 2025
Thank you for your review! Glad to hear that you enjoyed the hospitality of our staff. We are sorry to hear that you had a disappointing experience at our property. Your comments about our facilities have been noted and we apologize for any inconvenience this may have caused. We will do our best to ensure that this does not happen again in the future. We look forward to welcoming you back for another enjoyable stay! Best regards, rsv reccoma
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Number of reviews per page
20
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