This is an average looking hotel, but there are aspects which are five star....the staff, the service, the attitude, the hospitality, the welcome. I've been travelling five months through South America and Europe and this hotel was the BEST one I've stayed in. They bend over backwards to serve you and to make you comfortable. It was wonderful. There is also a rooftop pool, restaurant and bar with a fabulous view of the Nile and the rows of Sphynxes. The food is nutritious and tasty and very cheap. Best service I've experienced. Like having a home away from home