Easy walk to all historic areas. Did not get quite what we thought we were paying for And could have easily booked a hotel for cheaper and received better service and accommodations. Literally used the stay as a place to sleep, didn’t stay in room any longer than needed

Used to stay here all the time. The last time before this trip was several years ago. I am not sure if there is new management or what but definitely is not the same and the room was so hot my boyfriend and I couldn’t sleep at all. Pretty disappointing for 600 dollars.

Charming place, very quaint, clean and cozy. Love the 3 head showers!! The best shower after a hot day of being outside. Everything is so close within walking distance. Wish I could have stayed longer but we will be back. Thank you Mario!

Nobody to welcome you. Shown to a room eventually by a member of staff who showed us to the wrong room type. Nobody available to resolve or any contact details out of hours. No information on breakfast. Didn’t check in or out as nobody available Room next door being refurbished but staff working on it in the evening for hours until after 9.30pm - drilling, hoovering, music and loud talking. Had to ask 3 times to stop until eventually did after 9.30pm. Not happy

Our room was named “haven” and it was exacty that! Right in the middle of historic district, so convenient, nice balcony! Wonderful doors to balcony that blocked out all the fun energy out there when you’d had enuf. A quieyhaven inside💕💕

I booked the room with the wrong date by mistake they refused to refund because the other days were much higher

Location was very close to everything and manager was helpful upon arrival. However our room was not clean and there was a used wash cloth and razor with hair in it in our shower. The entire room was dusty and had condensation everywhere. It just felt like we were staying in someone’s house and not given a clean room like a hotel. I would not feel comfortable staying there again.

Very cute building and great location. We didn’t have a/c in the room which made it feel stuffy.

In the heart of downtown. Just a great way to experience St. Augustine!!!

Perfect location for the price

The staff were friendly and helpful. But the included breakfast was not up to par.

Historic property so rooms are tiny. Offset by spacious balcony. Location is A in the old town district. Easy walk to dining and shopping

Good place , small and a little old

THE ROOM WAS EXTRA SMALL EVEN FOR A COTTAGE. THE HOT WATER IN BATH ROOM DID NOT WORK. PARKING SPACE WAS NOT MARKED AS STATED. TERRIBLE B&B WOULD NOT ADVISE ANYONE TO STAY THERE.

Very cute BNB in the center of it all, walking distance to trolley, shops & restaurants. Very friendly staff, beautifully laid out room. Highly recommend.

The property was well kept, clean, and the staff and owners were really nice and helpful.

I booked a stay at the Inn on Charlotte and not only did I not get to stay in the Inn, I was forced to stay in the adjacent sister building. Come to find out, people were staying in the Inn on Charlotte the very next day after telling us “there’s repairs that need to be done so we can accommodate you there” very disappointed in the customer service

We loved our stay. The bed was amazing! Just a minute walk to shopping and dining. We would definitely stay here again!

Great location for us. We have stayed here several times in the past before covid came along. The property was apparently sold and has new owners since our last visit. The location is still great but the property is not what it used to be. We may stay there again but would consider other options.

This small hotel is in an excellent location for easy walks through the historic district of St Augustine. Restaurants, shops, and activities are all close by. It was clean, comfortable, well-run and the staff was very friendly and accommodating.