Overall Ratings & Reviews Express INN & Suites

No one is ever at the front desk. They don’t answer the phone unless you keep calling and when they do finally answer they are incredibly rude for no reason. Like I did something that personally offended them or interrupted them while they were scrolling through their phone.

Very fast and efficient check-in. The room is also very nice and well decorated.

It was nice.

Very clean Inn and good price Fast check in

Very noisy , loud music all night , people coming and going all night . Felt very unsafe and no blankets had to ask front desk for them and staff upfront wasn’t very friendly .

It was good. Clerk at check-in was excellent.

The TV needs to be fixed in my room.

The is property was okay. The reviews helped me pick this place. I would book with them again.

one of the best hotel experiences i have ever had

No coffee or breakfast. Could not understand remote control

I love the vibe, the bed is very comfortable. Looks just like the pictures. I'd book again!

The room was perfect was just missing a coffee maker and a blow dryer..

They had no record of a prepaid stay and we had to get another hotel. They didn't care and never even said sorry

Beautiful very clean. This is definitely gonna be my go to Everytime I come to Houston . I have OCD so when I say clean I mean clean .

The floors are sticky. Probably using too much cleaning product in the mop solution, but it is well cleaned otherwise.

The proprietor and staff were great! The motel is new and clean, but did not have cups , coffee machine, or ice bucket in the room. Also, there was only one iron and ironing board for the motel. However, I was disappointed and uncomfortable with the fact that this motel had a lot of traffic because it also offered hourly rentals. I will research hotels/motels better in the future and, had no other choices for lodging. I hope that Hotels.com screens for hourly rentals as well because we were uncomfortable staying there and it definitely is not children-friendly.

Everything was great about this hotel, my one and only issue was the noise coming from the close proximity to the highway

Very clean, spacious and convenient with Microwave and refrigerator!

Property was new. road noise since close to 59S. our main issue was breakfast there was only waffles and cold pastries. no coffee creamer for coffee. sorries excuse for a breakfast I've ever seen

Well overall it was a good experience, people is nice, bed is comfortable free parking is awesome, bathroom was good, but at my room there were bugs, a lot of noise since it is very close to the freeway, they don’t have storage service for your bags if you arrive early.