HARRIS Hotel & Convention Cibinong City Bogor

Explore HARRIS Hotel & Convention Cibinong City Bogor
9,3
Exceptional
From 708 reviews
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Cleanliness

9,3

Room Comfort

9,2

Meal

9,0

Location

9,4

Service and Facilites

9,2

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Staff Friendliness (128)
Bedroom (126)
Ambiance (124)
Room Space (122)
Bathroom (122)
Hotel Area (114)
Accessibility (112)
Family Friendly (107)
Variety (97)
Wifi (96)
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Traveler Reviews HARRIS Hotel & Convention Cibinong City Bogor

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40
Customer reviews
dina
icon-origin-TRAVELOKA
8,4
/10
Reviewed 6 day(s) ago
Disturbed at 2 am, someone was playing the bell in my child's room and my room.
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Accommodation's Reply
16 Jun 2026
Dear Mr. Dina, Thank you for taking the time to share your feedback about your recent stay at our Hotel. Your feedback provides us with an opportunity to address areas of improvement, and we are committed to taking corrective measures to ensure a better experience for our future guests. Our team is already looking into the issues you raised. Once again, we apologize for falling short of your expectations. We hope you will consider giving us another chance in the future to provide the exceptional stay that you and all our guests deserve. Thank you for bringing this to our attention. Kind regards, Management Harris Cibinong City Mall Bogor
r***u
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Fun, spend night with family.
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Cheers from Harris Hotel & Convention Cibinong City Mall Bogor. On behalf of our entire staff, we would like to thank you for taking your precious time to post such a wonderful review for our hotel. It is always very rewarding to read that we’re able to enjoy all our hotel has to offer and particularly your highlighting of the services rendered to you is outstanding at the hotel. Positive reviews like yours will be passed to our team who would be happy to receive such positive feedback and we work hard to provide our guests with quality service and an enjoyable stay. It would be our pleasure to welcome you back. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Thank you harris hotel, spent a very memorable long weekend and came out. thank for mirror art so look beautiful
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for your warm and generous feedback. It makes us very happy to hear that you felt comfortable and enjoyed the services and atmosphere here. Knowing you had a pleasant stay truly brightens our day. It was our pleasure to have you as our guest, and we’re so happy that your experience was memorable. We hope to welcome you back again soon for another comfortable and enjoyable stay. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
A***u
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
A comfortable hotel and recommended for bringing the family, with easy access and excellent service. Thanks.
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1 people find it helpful
Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for your warm and generous feedback. It makes us very happy to hear that you felt comfortable and enjoyed the services and atmosphere here. Knowing you had a pleasant stay truly brightens our day. It was our pleasure to have you as our guest, and we’re so happy that your experience was memorable. We hope to welcome you back again soon for another comfortable and enjoyable stay. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
You get what you pay for. The only thing I found was the air conditioning, or AC, was a bit confusing. But overall, it was great. Service, cleanliness, and facilities were all excellent.
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Cheers from Harris Hotel & Convention Cibinong City Mall Bogor. On behalf of our entire staff, we would like to thank you for taking your precious time to post such a wonderful review for our hotel. It is always very rewarding to read that we’re able to enjoy all our hotel has to offer and particularly your highlighting of the services rendered to you is outstanding at the hotel. Positive reviews like yours will be passed to our team who would be happy to receive such positive feedback and we work hard to provide our guests with quality service and an enjoyable stay. It would be our pleasure to welcome you back. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
dila f.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Booked a hotel for a competition at Paku Sari. The room was clean and adjacent to the mall.
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1 people find it helpful
Accommodation's Reply
01 Jun 2026
Dear Mrs. Dila, Thank you for your warm and generous feedback. It makes us very happy to hear that you felt comfortable and enjoyed the services and atmosphere here. Knowing you had a pleasant stay truly brightens our day. It was our pleasure to have you as our guest, and we’re so happy that your experience was memorable. We hope to welcome you back again soon for another comfortable and enjoyable stay. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
D***I
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
It was fun, I'll come here again next time...
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Cheers from Harris Hotel & Convention Cibinong City Mall Bogor. On behalf of our entire staff, we would like to thank you for taking your precious time to post such a wonderful review for our hotel. It is always very rewarding to read that we’re able to enjoy all our hotel has to offer and particularly your highlighting of the services rendered to you is outstanding at the hotel. Positive reviews like yours will be passed to our team who would be happy to receive such positive feedback and we work hard to provide our guests with quality service and an enjoyable stay. It would be our pleasure to welcome you back. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
D***I
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
It was fun, I'll come here again next time...
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for your warm and generous feedback. It makes us very happy to hear that you felt comfortable and enjoyed the services and atmosphere here. Knowing you had a pleasant stay truly brightens our day. It was our pleasure to have you as our guest, and we’re so happy that your experience was memorable. We hope to welcome you back again soon for another comfortable and enjoyable stay. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
D***I
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
It was fun, I'll come here again next time...
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Cheers from Harris Hotel & Convention Cibinong City Mall Bogor. On behalf of our entire staff, we would like to thank you for taking your precious time to post such a wonderful review for our hotel. It is always very rewarding to read that we’re able to enjoy all our hotel has to offer and particularly your highlighting of the services rendered to you is outstanding at the hotel. Positive reviews like yours will be passed to our team who would be happy to receive such positive feedback and we work hard to provide our guests with quality service and an enjoyable stay. It would be our pleasure to welcome you back. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The hotel team is friendly and the rooms are clean.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for your warm and generous feedback. It makes us very happy to hear that you felt comfortable and enjoyed the services and atmosphere here. Knowing you had a pleasant stay truly brightens our day. It was our pleasure to have you as our guest, and we’re so happy that your experience was memorable. We hope to welcome you back again soon for another comfortable and enjoyable stay. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
C***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
The check-in process was very friendly, but the soundproofing in my room was poor. Throughout my stay, I heard banging noises from my neighbors, which was quite jarring.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Cheers from Harris Hotel & Convention Cibinong City Mall Bogor. On behalf of our entire staff, we would like to thank you for taking your precious time to post such a wonderful review for our hotel. It is always very rewarding to read that we’re able to enjoy all our hotel has to offer and particularly your highlighting of the services rendered to you is outstanding at the hotel. Positive reviews like yours will be passed to our team who would be happy to receive such positive feedback and we work hard to provide our guests with quality service and an enjoyable stay. It would be our pleasure to welcome you back. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
H***m
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
In short, this is the number 1 best hotel in the district.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Cheers from Harris Hotel & Convention Cibinong City Mall Bogor. On behalf of our entire staff, we would like to thank you for taking your precious time to post such a wonderful review for our hotel. It is always very rewarding to read that we’re able to enjoy all our hotel has to offer and particularly your highlighting of the services rendered to you is outstanding at the hotel. Positive reviews like yours will be passed to our team who would be happy to receive such positive feedback and we work hard to provide our guests with quality service and an enjoyable stay. It would be our pleasure to welcome you back. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
Murni Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The mall is located below the hotel, making it easy to do some shopping. The breakfast menu is delicious and quite varied. I stayed at Harris Cibinong during the Eid al-Fitr holiday, so it was free from traffic jams.
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2 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, Cheers from Harris Hotel & Convention Cibinong City Mall Bogor. On behalf of our entire staff, we would like to thank you for taking your precious time to post such a wonderful review for our hotel. It is always very rewarding to read that we’re able to enjoy all our hotel has to offer and particularly your highlighting of the services rendered to you is outstanding at the hotel. Positive reviews like yours will be passed to our team who would be happy to receive such positive feedback and we work hard to provide our guests with quality service and an enjoyable stay. It would be our pleasure to welcome you back. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
A***s
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
New hotel, nice rooms, close to the mall.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, Cheers from Harris Hotel & Convention Cibinong City Mall Bogor. On behalf of our entire staff, we would like to thank you for taking your precious time to post such a wonderful review for our hotel. It is always very rewarding to read that we’re able to enjoy all our hotel has to offer and particularly your highlighting of the services rendered to you is outstanding at the hotel. Positive reviews like yours will be passed to our team who would be happy to receive such positive feedback and we work hard to provide our guests with quality service and an enjoyable stay. It would be our pleasure to welcome you back. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
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HENDRI U.
icon-origin-TRAVELOKA
6,5
/10
Reviewed 11 week(s) ago
There is no coordination between the hotel and the parking management, so that hotel guests are treated the same as mall visitors, and have to pay parking fees for a full day, as well as a lack of officers serving hotel guests.
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2 people find it helpful
Accommodation's Reply
26 May 2026
Dear Mr. Hendri, Thank you for taking the time to share your feedback about your recent stay at our Hotel. Your feedback provides us with an opportunity to address areas of improvement, and we are committed to taking corrective measures to ensure a better experience for our future guests. Our team is already looking into the issues you raised. Once again, we apologize for falling short of your expectations. We hope you will consider giving us another chance in the future to provide the exceptional stay that you and all our guests deserve. Thank you for bringing this to our attention. Kind regards, Management Harris Cibinong City Mall Bogor
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
This place is good for a family weekend and the room is so comfortable.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Cheers from Harris Hotel & Convention Cibinong City Mall Bogor. On behalf of our entire staff, we would like to thank you for taking your precious time to post such a wonderful review for our hotel. It is always very rewarding to read that we’re able to enjoy all our hotel has to offer and particularly your highlighting of the services rendered to you is outstanding at the hotel. Positive reviews like yours will be passed to our team who would be happy to receive such positive feedback and we work hard to provide our guests with quality service and an enjoyable stay. It would be our pleasure to welcome you back. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
C***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The location in the mall is very pleasant. The atmosphere is comfortable, clean, and the service is friendly. The facilities are adequate, and the food is varied and delicious. Great...
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for your warm and generous feedback. It makes us very happy to hear that you felt comfortable and enjoyed the services and atmosphere here. Knowing you had a pleasant stay truly brightens our day. It was our pleasure to have you as our guest, and we’re so happy that your experience was memorable. We hope to welcome you back again soon for another comfortable and enjoyable stay. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
F***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
The room is really good, the service is good, the food is delicious, the facilities are complete.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for your warm and generous feedback. It makes us very happy to hear that you felt comfortable and enjoyed the services and atmosphere here. Knowing you had a pleasant stay truly brightens our day. It was our pleasure to have you as our guest, and we’re so happy that your experience was memorable. We hope to welcome you back again soon for another comfortable and enjoyable stay. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
Agung H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
The hotel service was very friendly, the rooms were spotlessly clean, and the location was perfect for a family vacation. Staying at the hotel was right downstairs from the mall.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, Cheers from Harris Hotel & Convention Cibinong City Mall Bogor. On behalf of our entire staff, we would like to thank you for taking your precious time to post such a wonderful review for our hotel. It is always very rewarding to read that we’re able to enjoy all our hotel has to offer and particularly your highlighting of the services rendered to you is outstanding at the hotel. Positive reviews like yours will be passed to our team who would be happy to receive such positive feedback and we work hard to provide our guests with quality service and an enjoyable stay. It would be our pleasure to welcome you back. With kind regards, Management Harris Hotel & Convention Cibinong City Mall Bogor
R***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6,7
/10
Reviewed 12 week(s) ago
Check-in is at 2:00 PM, I arrived at 2:30 PM but the room was not ready and was told to wait, they said they would inform me later via WA. Until 3:30 PM there was no WA, finally went to the receptionist and it turned out it was finished without the promised WA information. Then I entered the room, I didn't expect for the hotel ⭐️4 that the sheets would have red stains in several spots, so I didn't check or video it, when I wanted to go out for food in the afternoon I confirmed to the receptionist about the red stains so I wouldn't be blamed for the stains, and the receptionist offered to change the sheets. And when I returned to the room that night, the sheets had been changed but there were still other red stains, because it was late at night I missed to confirm again. When I checked out, the same receptionist in the afternoon informed me that there were red stains on the sheets. What does this Harris Hotel mean? If there have been requests and complaints regarding red stains, they shouldn't have replaced the sheets with ones with red stains again. If it's like that, it's like a trap for people who don't check the condition before and after. Please do not reuse sheets with obvious red stains. It's a shame if the person who was affected happened to be on their period but didn't see through, or perhaps for some other reason, and they felt guilty and couldn't argue, like I did. For other customers, my advice when staying at Harris CCM or other hotels is to check the condition of the room before and after and document it for confirmation with the front desk to avoid being caught out and charged.
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2 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for taking the time to share your feedback about your recent stay at our Hotel. Your feedback provides us with an opportunity to address areas of improvement, and we are committed to taking corrective measures to ensure a better experience for our future guests. Our team is already looking into the issues you raised. Once again, we apologize for falling short of your expectations. We hope you will consider giving us another chance in the future to provide the exceptional stay that you and all our guests deserve. Thank you for bringing this to our attention. Kind regards, Management Harris Cibinong City Mall Bogor
Number of reviews per page
20
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