+ Very strategic location (close to culinary sogo gobyos, near the town square, near teleng ria beach, near souvenir sari rasa, near the mosque), very clean comfortable room & equipped with smart tv, there is a swimming pool (unfortunately too small for adults but too deep for toddlers) - I requested a room that is accessed without stairs (ground floor) for my mother who is elderly & her legs hurt, I tried to call the listed cellphone number several times every day since booking to confirm, but no response. When I arrived at the hotel & there were no rooms on the ground floor available, the receptionist did not feel the need to apologize. I understand that special requests depend on availability, but the hotel should also apologize especially since the listed cellphone number cannot be contacted. Maybe the receptionist needs to be given additional hotel hospitality training to improve service.