9,1
Exceptional
From 449 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,8

Meal

8,9

Location

9,1

Service and Facilites

8,9

People often mention about Five Premiere Hotel
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Staff Friendliness (57)
Room Space (56)
Bedroom (54)
Distance to City Center (49)
Bathroom (42)
Ambiance (41)
Hotel Area (39)
Surroundings (36)
Accessibility (35)
Family Friendly (35)
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Traveler Reviews Five Premiere Hotel

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40
Customer reviews
R***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Everything is okay but the room door is a bit difficult to open.
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Accommodation's Reply
05 Aug 2025
"Warm Greetings from the Management of Five Premiere Hotel Samarinda." Thank you for your feedback. We apologize that your experience did not meet your expectations, and we greatly appreciate your feedback. We are committed to providing the best service and look forward to improving your experience on your next visit to Five Premiere Samarinda.
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K***i
icon-origin-TRAVELOKA
5,8
/10
Reviewed 2 week(s) ago
The bathroom door couldn't be closed, the curtains were unclear, the yellow toilet was dirty all over, from the first time I went to the toilet the toilet smelled of septic tank, I didn't know where to park the car, I was directed to the basement but I didn't know where to get to the hotel, so I turned around and parked in front of the hotel, when I stayed the sound from above and the sound from next door was very loud, ah BIG NO DISAPPOINTED, THE PRICE DOESN'T MATCH 577 like OYO which costs 200 thousand!!! Why did I choose this hotel because I saw reviews on traveloka that this hotel was all good, in fact NO!! I don't know what because I was just unlucky to get a room that wasn't suitable!!!!!!!!
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Accommodation's Reply
05 Aug 2025
"Warm Greetings from the Management of Five Premiere Hotel Samarinda." Thank you for your feedback. We apologize that your experience did not meet your expectations, and we greatly appreciate your feedback. We are committed to providing the best service and look forward to improving your experience on your next visit to Five Premiere Samarinda.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The location is strategic, the hotel atmosphere is comfortable.
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Accommodation's Reply
05 Aug 2025
“Warm Greetings from the Management of Five Premiere Hotel Samarinda.” Thank you very much for your review! We are very happy to hear that you are satisfied with our service. Reviews like this mean a lot to our Hotel and motivate us to continue providing the best. We look forward to serving you in the future!
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
The service is neat and friendly. The rooms are clean.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
“Warm Greetings from the Management of Five Premiere Hotel Samarinda.” Thank you very much for your review! We are very happy to hear that you are satisfied with our service. Reviews like this mean a lot to our Hotel and motivate us to continue providing the best. We look forward to serving you in the future!
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The hotel is clean, the staff are friendly
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05 Aug 2025
“Warm Greetings from the Management of Five Premiere Hotel Samarinda.” Thank you very much for your review! We are very happy to hear that you are satisfied with our service. Reviews like this mean a lot to our Hotel and motivate us to continue providing the best. We look forward to serving you in the future!
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Robiatul A.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
New management from the previous Selyca Mulya, worth a try, recommended with a better concept and theme.
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Accommodation's Reply
05 Aug 2025
“Warm Greetings from the Management of Five Premiere Hotel Samarinda.” Thank you very much for your review! We are very happy to hear that you are satisfied with our service. Reviews like this mean a lot to our Hotel and motivate us to continue providing the best. We look forward to serving you in the future!
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G***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The rooms are comfortable, the hotel staff is friendly and responsive. The food is delicious and quite varied. The downsides are the winding parking area and the lack of an in-room refrigerator.
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
“Warm greetings from the management of Five Premiere Hotel Samarinda.” Thank you very much for your review! We are very happy to hear that you are satisfied with the service we provided. Reviews like this mean a lot to our hotel and motivate us to continue providing the best. We look forward to serving you again in the future.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
This hotel has been a great choice either for a short or long stay. What I like best is the room that is spacious and it has a nice city view which is particularly great to be seen at night. Other than that, the hotel is strategically located in the city centre, making it accessible to go to any places. Facility and staff services are awesome. Overall, it was such a nice experience.
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2 people find it helpful
Accommodation's Reply
22 Jul 2025
“Warm greetings from the management of Five Premiere Hotel Samarinda.” Thank you very much for your review! We are very happy to hear that you are satisfied with the service we provided. Reviews like this mean a lot to our hotel and motivate us to continue providing the best. We look forward to serving you again in the future.
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Fitriani N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, check in and check out process is fast. The food is delicious and varied.
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We look forward to serving you in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”.
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
The hotel's location is very strategic, close to various important places and easily accessible. The staff is friendly and very helpful during your stay. The rooms are quite spacious, clean, and comfortable—perfect for resting after a day of activities.
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We look forward to serving you in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
Good service and friendly staff
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Accommodation's Reply
01 Jul 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We look forward to serving you in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”.
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Cicie P.
icon-origin-TRAVELOKA
9,3
/10
Reviewed 7 week(s) ago
comfortable and clean, all the staff are friendly 🤗
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Accommodation's Reply
01 Jul 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We look forward to serving you in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”.
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Mokhamad Y.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Very nice place. And competitive price
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Accommodation's Reply
01 Jul 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We look forward to serving you in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”.
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S***g
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Delicious, recommended in the middle of the city, highly recommended for families.
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We look forward to serving you in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”.
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Samuel S.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 8 week(s) ago
The hotel staff is quite friendly, the room is spacious and actually comfortable, it's just that the soundproofing of the room is very bad, the TV is turned on on the right and left of the room, the room in the middle becomes very noisy because the sound from the right and left goes through, plus the noise from the street, the restaurant waiters are not alert when guests arrive, I even didn't order because there was no one to serve me
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations and we greatly appreciate your feedback. We are committed to providing the best service and hope to improve your experience on your next visit to Five Premiere Samarinda. “Warm Greetings from the Management of Five Premiere Hotel Samarinda“.
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Nofi T. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
Strategic hotel, the staff are also very friendly. Although the hotel is old, it is clean and comfortable. There is a bathtub to soak in to relieve fatigue. Will stay here again
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Accommodation's Reply
01 Jul 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We look forward to serving you in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”.
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V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 9 week(s) ago
The taste of the breakfast menu is lacking. Still just in the stage of providing, not serving. Menu variations can be added, traditional & hot beverage choices are lacking.
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations and we greatly appreciate your feedback. We are committed to providing the best service and hope to improve your experience on your next visit to Five Premiere Samarinda. “Warm Greetings from the Management of Five Premiere Hotel Samarinda“
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A***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Center of the city. Nice location for staycation.
2 people find it helpful
Accommodation's Reply
09 Jun 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
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A***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Overall no complaint. Nice for staycation.
1 people find it helpful
Accommodation's Reply
09 Jun 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
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Agah N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Not bad, close to the mall so it's easy to find what you need.
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Accommodation's Reply
09 Jun 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
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Number of reviews per page
20
40