Overall Ratings & Reviews Nimo Resort Ciater

everything is good, only the water is not hot enough, the water heater is not hot enough

Actually, it's the best in terms of service. In my opinion, the breakfast is not very good and there are no other options. For the location and service, it's the best 7-star hotel.

The hotel is comfortable, the service is friendly and very fast.

Hi guys, good afternoon.. I'm sharing my experience, actually this place is nice and serene. but maybe because the place is old, so the facilities are not repaired or upgraded. in the room area, the wood looks dull and patched, so it's a bit scary. the stairs are also patched up making them not fit the footrest, scary, the feet are in the wrong position so it's dangerous. and coincidentally I got a room with a pool. the private room turned out to be leaking, so the water wasn't filled.. empty for 2 hours. I reported it and it took a while to come.. it turned out it was only patched, instead of me being moved to a more suitable room. even though it was patched, it still wasn't fully filled.. after 2 hours it was still a quarter full. so I don't recommend it to my next friend. let's be enthusiastic for the hotel to improve its facilities according to security and upgrade according to current developments.

I stayed in two wooden villa rooms, the first wooden villa had no water in the private pool, the bathroom was mossy, bamboo. In the second villa, the floor was caved in and only covered with plastic carpet, the water in the small private pool barely came out, the roof tiles were covered in white mold, the stairs were slanted, not worth it by paying 1.2 per night per villa with facilities like that, the sheets were yellow. I asked to move in the end to a room near the reception, even though I had to lose but it was better to be left, there were only local channels, no Wi-Fi, no heat. The only plus was that they gave me check out time until set 1 because we prayed Dhuhur first before going home, the rest was just a simple thank you. A disappointing first experience.

Disappointing Stay Experience – Needs Serious Evaluation from Management I rarely write negative reviews, but my experience staying at this hotel forced me to share it so that it can be considered by other travelers and the hotel management. 1. Very Concerning Sanitation Facilities The most surprising thing was the condition of the toilets in the breakfast area: both toilets were very dirty, even containing human waste (feces) that had not been cleaned for a long time. This clearly reflects the weak standards of cleanliness and operational supervision of the hotel. 2. Cleanliness of the Main Swimming Pool is Not Maintained The main swimming pool was in a murky condition and looked unkempt, full of dirt on its surface. Not only was it uncomfortable, it could also endanger the health of guests. 3. The First Room Was Not Fit for Occupancy Initially I was placed in a room that had a broken toilet and dirty blankets. Fortunately, after complaining about this, I was allowed to move to another room. However, rooms with such conditions should not have been rented at all. 4. Facilities in the Replacement Room were Inadequate Unfortunately, a new room was not the solution either. No Wi-Fi connection available, even though in the hotel promotion, this facility is mentioned as one of the advantages. 5. Water Not Hot In both rooms, the hot water did not work at all. For a hotel that claims to have complete facilities, this is really unacceptable. 6. & 7. Access to the Hotel and Surrounding Roads are Damaged The access road to the hotel is badly damaged and dangerous for small vehicles. In fact, the main entrance to the hotel is also in a damaged and unsuitable condition. This creates a very bad first impression. --- Conclusion This hotel has a lot of potential, but in practice, the service and cleanliness standards are far from expectations. A comprehensive management evaluation is needed, starting from cleanliness, facilities, to infrastructure improvements. I really hope the hotel can respond to this input

Very bad places. Bad rooms, not maintained.

Hotel staff: Very good and fast. Room: Not so well maintained Facilities: Not so interesting, but helped by the swimming pool for children even though the water is cold. Breakfast: On that day all the guests were already at the restaurant before 7 am, and breakfast was only ready around 7.30 am. Hope: Hopefully in the future it will be better and this will be a concern..Tks

1. Complaints were not responded to. 2. Asked for the room to be cleaned from morning, but it was not cleaned until evening. 3. The water heater was not hot. 4. The floor was broken. 5. The pillows outside the room were moldy. 6. Finally I left even though there was still 1 night.

Fast check-in process, comfortable place to rest, there is a pool for soaking.

The water in the private pool often goes out by itself, in the glamping there are no clothes hangers, not even a small wardrobe, so you have to wait a long time because space is limited.

hotel staff and security are friendly and very helpful. unfortunately communication with CS can only be done via WA and cannot be called. Standard type room with facilities not like those in the application because there is no sofa and hot water. bed cover looks like it hasn't been changed for a long time, towels, soap, bathroom mats, towel drying racks are not provided in the room so you have to request it when you enter the room (so it's inconvenient). order an extra bed, the sheets are torn/holes (pink) and unfortunately didn't have time to record. breakfast starts at 7 with the usual menu... hopefully the shortcomings will be fixed soon so as not to disappoint customers...

When I arrived during heavy rain, there was no doormat (footcloth) when I entered the room, after swimming I also didn't have a doormat. My child went swimming straight away, wanted to take a hot shower but the gas ran out, I WA CS at half past 2/3 but they only arrived at Maghrib. The bathroom door didn't have a doorknob so it was a hole, when I entered there was a spider on the floor near the wood. I ordered a BBQ and planned to eat in the hut, but it didn't happen because in front of the hut the bathroom was on the outside terrace, Hopefully it will be better in the future 🙏🏻

First check in got a room under a bamboo tree which I think is really creepy especially if you bring a small child, I insisted on changing rooms, I was given a room that was quite strategic but unfortunately the room seemed neglected, it also needed renovation, the bathroom was not clean, the water heater didn't work, the breakfast was not varied, the menu was already running out at 8 o'clock. I said it didn't meet expectations, not like what was advertised. Sorry, just a suggestion, this marketing is already good, just improve the cleanliness and service. 🙏

the pool is not hot and dirty. The room is dirty, the sheets look like they haven't been changed for a long time.

interesting experience. peaceful and beautiful. hotel staff are friendly and fast. there are still some shortcomings but they are paid off by the atmosphere and friendliness of the staff.

The atmosphere is quite okay when it's foggy it becomes serene, the access road is pathetic, the warm pool is perfect for kids, the sheets are moldy 😵‍💫 there is a kind of box complete with a remote control similar to a TV but I don't know what its function is because when it's turned on there is no picture 🗿

Overall it's good, the staff are fast and friendly, but when I arrived the water heater wasn't working, but otherwise it was really good...

comfortable, quiet atmosphere, suitable for families

Recommended, the atmosphere is pleasant.