9,3
Exceptional
From 63 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,1

Meal

9,1

Location

9,0

Service and Facilites

9,0

People often mention about Salatin Hotel Palembang
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Staff Friendliness (2)
Ambiance (2)
Distance to City Center (1)
Surroundings (1)
Family Friendly (1)
Wifi (1)
Check-in/out Time (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
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Traveler Reviews Salatin Hotel Palembang

Number of reviews per page
20
40
Customer reviews
Rahmawan A.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The staff is humble, especially the responsive security guards. Breakfast is delicious and comprehensive. The hotel has a peaceful atmosphere and ample parking.
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1 people find it helpful
v***i
icon-origin-TRAVELOKA
6,5
/10
Reviewed 5 week(s) ago
Sorry, I'm really disappointed with a hotel of this level but there are so many mosquitoes, I thought it was only at the reception but it turns out there are also many in the room, I've already killed 3 mosquitoes in the photo. It's like staying in the forest 🙏
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S***i
icon-origin-TRAVELOKA
8,4
/10
Reviewed 6 week(s) ago
The hotel is nice.. new.. comfortable.. clean.. but the receptionist staff is not that great.. the other staff are very friendly.. except for the female receptionist.. I was also annoyed that our belongings were not marked with safety marks.. so we didn't know we left something behind..
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Rani Y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The hotel is comfortable, clean and the food is delicious.
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
"Thank you" is an expression used to express gratitude or appreciation for the kindness given by others. The correct standard spelling is "terima kasih" (separated), not "terima kasih"
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J***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Very good service from the time of arrival at the lobby to the time of delivery to the room
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Accommodation's Reply
23 May 2025
Thank you very much for your positive feedback! We appreciate your kind words and are so glad you had a pleasant experience with us. We strive to provide the best customer service possible, and we are glad to hear that we succeeded. Warm Regards - Salatin Hotel Palembang
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Dahnial N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
New, comfortable, spacious and very pleasant for work and family.
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K***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 18 week(s) ago
Very impressive, comfortable room, ok service, ok food.
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Aviana
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
I swear it's really cool, the service is also friendly
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Nida S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 25 week(s) ago
the food is delicious, the meat is tender, the room is clean and spacious
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R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,7
/10
Reviewed 30 week(s) ago
The hotel is comfortable, the food is quite good, but the cleanliness of the room needs to be improved, like the bed cover has lots of black stains.
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1 people find it helpful
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Ricki N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 31 week(s) ago
Recommended, specially for breakfast so testy with dedicated services
2 people find it helpful
Silvi Y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 31 week(s) ago
Clean, comfortable, spacious rooms and delicious food
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Vindha N. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 34 week(s) ago
Even though the hotel is quite far from the city center, the rooms are nice and the food is also delicious.
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4 people find it helpful
Accommodation's Reply
03 Jan 2025
“Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Best Regard – Salatin Hotel Palembang.
reni s.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 35 week(s) ago
The bottom of the bathroom is crusty, please pay attention, overall it's ok
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1 people find it helpful
Accommodation's Reply
03 Jan 2025
“Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Best Regard – Salatin Hotel Palembang.
P***A
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 41 week(s) ago
Strategic location. Spacious parking lot. Security & hotel staff are very friendly. Nice nice nice. Spacious & comfortable room. Score 10/10.
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2 people find it helpful
Accommodation's Reply
04 Nov 2024
“Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Best Regard – Salatin Hotel Palembang.
A***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 42 week(s) ago
The room is big, clean, very comfortable. The service is also friendly 👍.
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3 people find it helpful
Dicki H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 50 week(s) ago
Good Hotel for stay, but need effort to the center of Palembang City & Culinar.
2 people find it helpful
Accommodation's Reply
21 Sep 2024
“Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Best Regard – Salatin Hotel Palembang
G***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 51 week(s) ago
Very comfortable, clean, the food is also delicious, and for a 4-star hotel with this price, it's really great. Hopefully the quality will be maintained and continue to improve. Can't wait for the swimming pool next year.
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4 people find it helpful
Accommodation's Reply
20 Aug 2024
“Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon! Best Regard – Salatin Hotel Palembang”
I***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 55 week(s) ago
The rooms are comfortable, nice and spacious and elegant.
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1 people find it helpful
Accommodation's Reply
02 Aug 2024
“Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Best Regard – Salatin Hotel Palembang”
Number of reviews per page
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40