We absolutely loved all the room amenities and gadgets. The view was breathtaking. We would stay here again.

Beautiful lake view

Excellent hotel in terms of quality and size of room

Beautiful and romantic with views of Fuji if the weather is right (almost never, such is life). Excellent personal onsen (mini mineral bath), very romantic. Slippers, pyjamas, soaps provided. Even a telescope and star projector! The place is very spacious for a family with two kids. Big kitchen and dining and living room. Big balcony with private foot bath. Big projector screen and you can stream video to it from your phone. Not much dining in the area. In fact, all of Hakone hasn't much dining but here is even less. Big 7-11 nearby and you can get many breakfast items there. The two beds are in the same room so if you are with your children then after they go to sleep you will need to be creative. However, the apartment is big and the opportunities are plenty. No problem.

The most beautiful spot. I will be back. The property was amazing, the views and location perfect for a long weekend away from theo stress and heat of the cities.

Outstanding location with bedroom views of Mt Fuji. Impeccable condition of the unit! Great location close to the town.

Very beautiful view of lake.

Best accommodation from our recent trip

Really lovely hotel, the views are amazing.

Great property with view to Mount Fuji from the private onsen. The room is large and has a good sized kitchen and a washing machine. Location is close to 7 Eleven and bus stop. Kids loved the projector and telescope.

Excellent stay. Clean and confortable. Loved all the amenities. The onsen and foot soak were so relaxing snd the view was stunning from the patio. My kids loved the telescope and the galaxy night light. Loved the drinks in the fridge. Would highly reccomend. We were aware of the luggage storage issue, so we did the loop with our bags, a little annoying. But it was worth it, we loved this stay.

Amazing view and unique hotel stay. Loved the surrounding areas and walkability. Clean and safe. It does take a 15+ minute to check in because it is done virtually.

Amazing views, BEST location, neighbors a bit loud. The booking was for 10 but the rooms are a bit tight and small considering how beautiful and spacious the living space is. Overall STUNNING I

Amazing apartment hotel with hot spring hot tub and foot bath on the balcony. Breathtaking view of Lake Ashi, and even though qe

Great view of the lake. Private hot spring. Enjoyed the foot bath. All modern appliances.

Hotel was easy to locate, right beside a relatively big 7-11, major bus stops leading to various scenic spots, a lovely bakery and just a 2 min walk to Hakone Pirate shi port. The indoor onsen was a huge plus with spring water overlooking a tiny Mt Fuji if u happen to have a clear day. The electric grill at the balcony was a bonus too, but rem to bring your own meat fr outside Hakone, cos 7-11 or shops in vicinity doesnt sell any raw meat for grilling, other than microwaveable food. Space was huge, great for a family of 5, the mega projector screen was my kids' fav part of the house. Foot bath at balcony is perfect for kids who cant get used to soaking fully in an onsen. Only gripe was the balcony gets all wet during a rain, loads of moth around the balcony lights at night, especially on a rainy day, which may scare some kids.

Loved it!

We have traveled extensively around the world, and can honestly say this is one of (if not the best) accommodations we have experienced. The expansive layout and breathtaking views were nothing short of spectacular. We were pleasantly surprised with the high-quality snacks and drinks as well as conveniences that are not common place in other locations. We appreciated the security of the building as well as its proximity to locations we were intending to visit. We were initially concerned about the check-in procedure, however it was quite easy and the process was quick with the instructions provided. We can't recommend these accommodations high enough.

Basically the place has everything you need. Perfect for family, nice view of Mt Fuji and Lake Ashi.

We stayed in room 201, second floor with a fantastic view of Mount Fuji. I felt very lucky as I think other rooms on this floor would have an obstructed view due to the trees in front of the property. The apartment was well equipped but I would have appreciated English instructions for the washing machine and oven; if they were there, I didn’t see them. The onsen was lovely. I have marked the property down as it needs some tlc. The wallpaper in the loo is peeling off, and there is dust on the dining light fitting that must have been building for many months. An hour or two of someone’s time would have the room looking good again.