Dear Esteemed Guest, Thank you very much for your kind review! We are delighted to hear that you had a wonderful stay with us, and that you enjoyed the vibrant surroundings of our location. We also appreciate your feedback regarding the toaster and we understand how it could be a useful addition to your stay. Thank you as well for sharing your comments on the noise from the carpark. It is wonderful to know that you would stay with us again, and we look forward to welcoming you back to Alma House for another enjoyable stay! Best Regards, Adli Adi Guest Experience Assistant Manager

Dear Esteemed Guest, Thank you very much for taking the time to share your feedback. We are delighted to hear that our team was helpful and accommodating throughout your stay. We are also glad to know that you enjoyed the vibrant atmosphere of New Bahru, especially the convenience of having CS Fresh just downstairs, along with the many excellent cafes and dining options nearby. It is wonderful to hear that you found the room comfortable and spacious, with plenty of room for your toddler to play. We appreciate your feedback regarding the frequency of our housekeeping services. As a serviced apartment, stayover cleaning is scheduled twice a week on fixed days. With that said, we understand that families travelling with young children may benefit from more frequent cleaning, and we truly appreciate your suggestion as we continue looking for ways to improve our guest experience. Thank you once again for your kind review. We hope to be able to welcome you and your family back to Alma House again soon! Best Regards, Adli Adi Guest Experience Assistant Manager