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Traveler Reviews Merci Hotel Sunset Town Phu Quoc
Number of reviews per page
20
20
40
40
Customer reviews
NQ
NGUYEN Q. T.
Staycation
9,4
/10
Reviewed 2 week(s) ago
View overlooking the sea, sunset bridge, at night you can also watch the super beautiful fireworks. If I have the opportunity to come to PQ again, I will still choose to stay here.
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A***a
9,7
/10
Reviewed 9 week(s) ago
Great room to stay but close far to the city center, you can walk about 1-2km to get there.
2 people find it helpful
A***a
9,4
/10
Reviewed 13 week(s) ago
Beautiful hotel room and we got a great view of the town from the balcon. Room is clean and has an elegant design. They also provide motor bike rent. Such a pleasure experience.
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K***ỳ
5,4
/10
Reviewed 14 week(s) ago
Disappointed.
1. Called to check in early at around 10:15 but when I got to the hotel I had to wait 30 minutes and had to call the hotel and they said I could go to the room myself. The lobby looked like it was still under construction and very dusty and there was not a single fan for guests to wait, it was as hot as a furnace. I was able to enter the room at almost 12 o'clock but still had to pay for early check in :)) even though I had waited for more than 30 minutes.
2. The door was knocked on while I was resting. The first time was 2 men knocking on the door saying they were cleaning the air conditioner but I had just checked in for about 10 minutes and there was no request to check anything. The second time was when I had just come back from a night out and I don't remember what time it was, I had just locked the door and the door was knocked on continuously when I opened the door and a figure ran into the elevator and disappeared.
3. The room was not cleaned, the bathroom drain smelled, 3 nights but only got 2 bottles of mineral water.
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2 people find it helpful
D***m
6,0
/10
Reviewed 23 week(s) ago
I hope the hotel does not accept guests while it is under renovation or not yet completed. The hotel lobby is a mess, the room is not equipped with toiletries such as towels, toothbrushes. Booked 2 nights, the hotel did not clean the room at all, did not provide extra drinking water. First time coming to PQ and was the first choice for the trip. So disappointed.
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3 people find it helpful
A***h
8,0
/10
Reviewed 27 week(s) ago
The hotel is still under construction, there is no proper lobby, every time you check in/out you have to call and ask. There is no clothes hanger in the bathroom 🥲 When handing over the room, the owner forgot to give the room key 🥹
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2 people find it helpful
H***g
8,2
/10
Reviewed 30 week(s) ago
The hotel owner is very friendly, enthusiastic and hospitable.
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3 people find it helpful
NT
Nguyen T. T.
Staycation
9,7
/10
Reviewed 34 week(s) ago
Nice view room can watch show and fireworks on the rooftop very Ok.
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5 people find it helpful
NQ
Nguyen Q. H.
9,4
/10
Reviewed 35 week(s) ago
friendly, enthusiastic staff
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D***e
Leisure
10,0
/10
Reviewed 48 week(s) ago
The most beautiful place in Phu Quoc, Sunset Town, you need 2-3 days to stay here, beautiful view, fresh air, good facilities, friendly staff, prepare camera and hat. Lots of photos and hot weather.
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3 people find it helpful
Guest
9,7
/10
Reviewed 63 week(s) ago
The room is very nice, new, good furniture. Reasonable room price. Friendly receptionist, proactive in providing information to customers. 10 points, no buts.
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5 people find it helpful
LQ
Le Quynh N. T.
9,4
/10
Reviewed 63 week(s) ago
The hotel is located in the sunset city, with a rooftop view to watch fireworks 🫶🏼