The room was quite comfortable, and towels were provided as well. However, the locker given was not big enough to store all of our belongings, so we had to bring them into the room, which made the space a bit cramped.
The location is also great—right in the center of Bukit Bintang. In the morning, you can get cheap nasi lemak near the intersection.
However, you do have to climb three narrow flights of stairs to get there. The bathroom is rather small. But there's free water and tea available, so that's a nice touch.
The service was good, and the owner was friendly. There was a slight misunderstanding at the beginning with one of the staff, but it was resolved. For those booking via Traveloka, note that there is an additional RM10 per night tax charge.