Overall Ratings & Reviews Hotel Indigo WEST CHESTER - DOWNTOWN by IHG, an IHG Hotel

We loved it! All the basic things were excellent and beyond the standard of many hotels (bed, furniture, bathroom, soaps/shampoos). The staff is wonderful, they were so friendly and accommodating. The building, and architecture really make this place special. We stayed in a corner room, and our room had a fantastic view. The speakeasy in the basement is a really sweet spot, we got there just in time, because there was a line to get in. They make sure the bartender doesn't get overwhelmed with too many people all at once. It really helps make the experience more enjoyable. Cocktails were delicious. We ate at the seafood restaurant and it was delicious, and the service was excellent, and they seem to have a great system in place to get food to tables quickly. The location is perfect, so easy to walk to places. It was a weekend, so the street was closed for additional outdoor dining. Such a charming area. We found a place around the corner, SlowHand, they had live music, we loved it there too.

Great team.

Location was great very walkable. Staff were very helpful and pleasant.

The staff and owner are fantastic!!

loved everything about it. It was clean and very funky. The staff was magnificent and on the weekend they block off the streets.

The hotel was great. One issue with this brand is they do not have a makeup mirror. Also it was very noisy could hear people above us and there was a Lax tournament going on and kids were running all over the hallway was just full of sound kids. But we would definitely go back but next time with earplug.

Beautiful new hotel!

Clean, new, excellent service, great restaurant

Love the design. Restaurant and Speak Easy are great

Fantastic property in West Chester, clean, great service, wonderful bar and restaurant..

Amazing, Clean, and rooms were huge!

Way over priced for our stay 400.00 way ver priced for what was offer

This is an amazing hotel. Great bar and the staff was very friendly and social. I really enjoyed my stay and look forward to my next visit.

conveniently located in the center of West Chester.

2 day stay for family event. We were able to achieve adjoining rooms. The rooms were very clean, comfortable and spacious. Front desk ssrvice for check-in and check out, and in between was professional and courteous.

It was good in a lot of ways . Staff was nice but I think short staffed . No one cleaned the room the whole time we were there.

Great lication. Staff was very friendly. Breakfast area very limited. Wish restaurant opened earlier .

We will stay here again.

Very clean and respectful hotel. Customer service was exceptional. Pillows comfortable. Shower great. Enough room for 5 of us. I can’t complain