Nice clean rooms in a good location but the front desk does not answer their phone. Tried several times over two hours and no answer. Also my room service plate wasn’t picked up for 12 hours outside my rooms and the front patio was dirty. Otherwise my stay was great.

This hotel should not be considered a 5 star hotel. Maybe an average 4 star at best. Inconsistent staff and some actually quite unhelpful and unfriendly where some are the opposite. Some staff don’t seem to know their own facility or practices. Rooms were nice and plenty of space but AC was not good and sometimes didn’t work. Cleaners were great and friendly. Breakfast staff were awful and put us off going back the following day. Unfortunately we didn’t really enjoy our stay.

service professionnel bon petit dejeuner

Good hotel, wel located.

Overall it was great, but unfortunately there was a loud diskotek above our heads the first and second night, followed by a drilling noise the third night. Staff was nice, room was clean. Noise was an issue.

Great location. Within easy access of lots of local landma

Yes

The gentleman working in the lobby was a real gem. Very genuinely nice and caring. Other lobby staff just OK.

breakfast was fresh

Great location, easy to walk everywhere and very fancy hotel.

Excellent

Great location, modern, clean room. The only thing we struggled with was the toilet and shower are two separate pods with the sink being open plan. As women, planning for a shower and dressing was difficult as there was nowhere in the shower to actually put anything. It might be more of a couples room rather than friends who prefer a bit of privacy.

Great staying an incredible location. Walking distance to everything. Only negative would be the housekeeping. Water not replaced. Excess glasses (from bar previous evening) not removed. Beware bar charging you for glasses of tap water!!! Otherwise all great. Members of staff to stand out for amazing service with genuine smiles eye are Rita at breakfast and Mate in the bar.

Great hotel, lovely breakfast, very modern hotel in a fab location

the fried rice was a little salty. also, it’d be great to provide hair comb. overall, it was an amazing cosy stay.

Great room and hotel, but would be nice to have the mini bar included int he stay given the nature of the hotel, not a cost issue just standard

Excellent condition but couldn’t swing a cat in the room and none of the storage was functional

Room was very nice and staff were very helpful,

Great hotel, lovely rooms and good location

Fantastic Hotel, modern style. Staff very helpful. Breakfast amazing. The hotel is a short walk from St Stephen’s basilica.