Overall Ratings & Reviews Mimaru Hotel Jakarta Mangga Besar

Hi Sis. Thank you for trying our restaurant! 😄. So glad you liked the beef rice bowl — it was delicious and the price is right for your pocket 🍚✨. Next time, try the other menu too, guaranteed to be just as yummy! See you again! 👋. Best Regards, Yudi R. General Manager

Hi Sis. Thank you so much for staying and sharing your experience! 😊. We're so happy to hear that you liked our Japanese minimalist concept, and we'd be even happier if our staff could give you a friendly impression 🙏🏻🌿. We look forward to seeing you again, so we can give you an even more exciting experience! 🍵✨. Best Regards, Yudi R. General Manager

Hi Sis. Thank you so much for your review! 😊. We are so happy to know that Ms. Mayang at the front desk, our team, and also Mr. Security were able to make your stay a pleasant experience. Hopefully we can see you again next time. We look forward to your arrival anytime! 🙌. Best Regards, Yudi R. General Manager

Hi Sis. We apologize for the inconvenience. We will immediately follow up on this matter with our Pescontrol team. We also provide non-smoking rooms for guests who do not smoke. Best regards, Yudi R., General Manager

Hi Sis. Thank you so much for your review! 😊. We're so happy to hear that you're satisfied with our service and the friendliness of our staff. We hope to see you again on your next visit! 🙌✨. Best Regards, Yudi R. General Manager

Hi Sis. Thank you so much for staying and sharing such a short but super sweet review! 😊. We're so glad you enjoyed the cleanliness of the room and the cool air conditioning—that's so great to hear! See you again on your next visit! 💙. Best Regards, Yudi R. General Manager

Hi Sis. We apologize for the inconvenience. The room you chose was a Superior Type. Superior Types do not have windows. Mimaru Hotel Jakarta has 3 types of rooms: Superior, Deluxe, and Executive. If you visit Mimaru again next time, you can try the Executive type. Best Regards, Yudi R. General Manager

Hi Sis. Thank you so much for staying with us and giving us such a wonderful review! 😊. It's great to hear that our staff is friendly and the atmosphere makes you feel at home. That's what we always strive for for all our guests. See you again on your next visit! 💙. Best Regards, Yudi R. General Manager

Hi Very good, very nice — and we LOVE your energy! 😄 Thank you so much for staying with us and for the awesome vibes. We're really happy to know you had a great time here. Hope to see you again soon for more good times! Best Regards, Yudi R General Manager

Hi. Thank you for staying and sharing your experience here. We sincerely apologize for any inconvenience you experienced — especially regarding the room not meeting your expectations, the noise from outside, and the breakfast not being ready on time. We understand this must be quite disturbing, especially when you want to rest peacefully. We really appreciate your feedback and will use it as a basis for future evaluation so we can improve. We will pay more attention to the room placement and breakfast availability. We are very happy to hear that you still feel comfortable and like the location of our hotel. We hope to provide a more satisfying experience on your next visit 🙏. Best Regards, Yudi R. General Manager

Hi Sis. Thank you very much for your review and recommendation! 😊. We are happy to know that you felt comfortable with the cleanliness of the hotel and the friendliness of our staff, especially the team at the front office. Positive comments like this really motivate us to continue providing the best service. See you again on your next visit! 🙏✨. Best Regards, Yudi R. General Manager

Hi Sis. Thank you very much for your review and for choosing to stay with us! 🙏. We are happy to hear that you enjoyed the service and ambiance of the hotel, including the facilities in the lobby and rooftop restaurant. Your feedback regarding the cleanliness and aroma of the bathroom and the variety of breakfast menus are very much appreciated. This is an important note for us to continue to improve the quality of service in the future. We hope to welcome you back on your next visit with a more pleasant experience 💜. Best Regards, Yudi R. General Manager

Hi Sis. Thank you very much for your positive review and for choosing to stay with us! 😊 We are very happy to know that you felt comfortable from the moment you arrived, and enjoyed various facilities such as ice cream, welcome drink, clean room, WiFi, and a fun experience at the rooftop restaurant and karaoke. We apologize for the inconvenience regarding the lack of hot water, we will make sure this is brought to the attention of our team. We are very much looking forward to welcoming you back on your next visit. See you again! 💜. Best Regards, Yudi R. General Manager

Hi Thank you so much for your kind review! We’re thrilled to hear that you had a pleasant stay and found our location convenient for events around Mangga Besar. Your compliments on our cleanliness, service, and staff friendliness truly mean a lot to us. We hope to welcome you back to Mimaru soon — whether for another event or just a relaxing stay. 😊 Best Regards, Yudi R General Manager

Thank you very much, Sis! 😊. I am so glad to hear that our staff is friendly and the service is okay in your eyes. Hopefully next time you can stay here again~ Waiting for your arrival! 🙌✨. Best Regards, Yudi R. General Manager

Hi Sis, Thank you for taking the time to provide a review. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the condition of room 105. Your input is highly appreciated and we will immediately follow up on it so that it does not happen again in the future. 🙏. We will also conduct a thorough evaluation of the room, both in terms of layout, cleanliness, and suitability for use as a guest room, especially for the deluxe type. Regarding cleanliness and comfort of movement, this is a serious concern for our team. Once again, we apologize for this unpleasant experience, and hopefully we can be given the opportunity to provide a much better experience on your next visit. 🙏. Best Regards,. Yudi R. General Manager

Wow, thank you very much, Sis! 🙏. I'm so glad to hear that our staff's service and cleanliness impressed you. Anyway, we always try to give our best so that guests feel at home~See you again next time! 😊✨. Best Regards, Yudi R. General Manager

Hi Sis. Thank you very much for giving a review! 😄. I'm so glad to hear that everything is great and our security makes us comfortable too. Don't be discouraged from stopping by again, okay! 🙌✨. Best Regards, Yudi R. General Manager.

Hi! Thank you very much for staying and giving a positive review! It's great to hear that our staff's service and friendliness are impressive, plus the cleanliness of the hotel also makes it comfortable 💙✨. Guest comfort is always our priority, so feedback like this makes the team even more enthusiastic! 🙌. See you again on your next visit!. Best Regards, Yudi R. General Manager

Hi! Thank you very much for staying and giving your review! So happy to hear that the room is comfortable and perfect for me time 😌✨. Hopefully next time you can come back and feel more at home! Waiting for your arrival 🤗. Best Regards, Yudi R. General Manager