Traveloka (88)
Other sources (1)
8,3
Very Good
From 88 reviews
Provided by travelers on
Cleanliness
7,8
Room Comfort
8,0
Meal
8,2
Location
8,5
Service and Facilites
8,0
People often mention about D'Arcici Sunter
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Staff Friendliness (7)
Ambiance (7)
Bedroom (7)
Wifi (6)
Check-in/out Time (6)
Distance to City Center (5)
Accessibility (5)
Family Friendly (5)
Bathroom (5)
Hotel Area (5)
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Traveler Reviews D'Arcici Sunter
Number of reviews per page
20
40
Customer reviews
Y***a
6,3
/10
Reviewed 2 week(s) ago
Please improve the cleanliness and service...
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Accommodation's Reply
14 Aug 2025
Dear Sir/Madam, we apologize for the unpleasant experience you had while staying at our hotel. We assure you that we will listen to your feedback and do everything we can to improve your stay and make it even better and more enjoyable. Thank you for visiting. Warm regards, Management of D'Arcici Hotel Sunter.
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J***y
9,4
/10
Reviewed 3 week(s) ago
Clean, quite beautiful, quiet, cool
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Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Thank you for your visit and feedback on our hotel. We will continue to provide even better service in the future. We look forward to welcoming you back to our hotel. Warmest regards, Management of D'Arcici Hotel Sunter.
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Alvin E.
Staycation
9,4
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the rooms are comfortable as advertised in the photos, the price is affordable, there is a swimming pool and the water is clean too, it's top notch.
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Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Thank you for your visit and feedback on our hotel. We will continue to provide even better service in the future. We look forward to your next visit to our hotel. Warmest regards, Management of D'Arcici Hotel Sunter.
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H***o
8,5
/10
Reviewed 6 week(s) ago
Fun and hassle-free, all services are good
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Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Thank you for your visit and feedback on our hotel. We will continue to provide even better service in the future. We look forward to welcoming you back to our hotel. Warmest regards, Management of D'Arcici Hotel Sunter.
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Alvin E.
Staycation
9,4
/10
Reviewed 6 week(s) ago
Friendly hotel staff, free swimming, strategic location, comfortable rooms as shown in the photos.
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Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Thank you for your visit and feedback on our hotel. We will continue to provide even better service in the future. We look forward to welcoming you back to our hotel. Warmest regards, Management of D'Arcici Hotel Sunter.
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Jony H.
Business
10,0
/10
Reviewed 7 week(s) ago
3 star hotel, 5 star staff friendliness. comfortable rooms, ,..............
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Accommodation's Reply
11 Jul 2025
Warmest greetings from the D'Arcici Sunter Hotel. Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
C***s
10,0
/10
Reviewed 7 week(s) ago
Very nice, clean and comfortable.
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Accommodation's Reply
11 Jul 2025
Warmest greetings from the D'Arcici Sunter Hotel. Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
T***n
Transit
10,0
/10
Reviewed 12 week(s) ago
good good recommended good for family
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Accommodation's Reply
13 Jun 2025
Dear Sir/Madam. Thank you for your visit and input for our hotel for the future we will provide better service, waiting for your next arrival at our hotel. Warm Regards, Management D'Arcici Hotel Sunter.
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T***o
8,8
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly, the rooms are clean.
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Accommodation's Reply
13 Jun 2025
Dear Sir/Madam. Thank you for your visit and input for our hotel for the future we will provide better service, waiting for your next arrival at our hotel. Warm Regards, Management D'Arcici Hotel Sunter.
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S***n
Transit
8,2
/10
Reviewed 13 week(s) ago
No response when we made our complaint.
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Sir/Madam, we apologize for your unpleasant experience while staying at our hotel. For that we guarantee that we will listen to your input. We also guarantee that we will do everything we can to improve these things from a better and more enjoyable stay experience. Thank you for your visit. Warm regards, Management D'Arcici Hotel Sunter.
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s***a
5,6
/10
Reviewed 16 week(s) ago
The sheets are dirty so itchy, the bathroom has little water.
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1 people find it helpful
Accommodation's Reply
15 May 2025
Dear Sir/Madam, we apologize for your unpleasant experience while staying at our hotel. For that we guarantee that we will listen to your input. We also guarantee that we will do everything we can to improve these things from a better and more enjoyable stay experience. Thank you for your visit. Warm regards, Management D'Arcici Hotel Sunter.
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Ezra a.
9,1
/10
Reviewed 18 week(s) ago
the place is nice, clean and the staff is friendly
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1 people find it helpful
Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. Ezra A. Thank you for your visit and input for our hotel. In the future, we will provide better service. We look forward to your next visit to our hotel. Warm Regards, Management of D'Arcici Hotel Sunter.
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a***g
Leisure
8,4
/10
Reviewed 20 week(s) ago
Hopefully things will be better in the future.
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3 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Sir/Madam. Thank you for your visit and input for our hotel for the future we will provide better service, waiting for your next arrival at our hotel. Warm Regards, Management D'Arcici Hotel Sunter.
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A***N
8,5
/10
Reviewed 25 week(s) ago
The hotel is nice and clean and tidy
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2 people find it helpful
Accommodation's Reply
10 Jul 2025
Warmest greetings from the D'Arcici Sunter Hotel. Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
B***t
Transit
6,8
/10
Reviewed 29 week(s) ago
The AC leaked water into the room, possibly due to lack of maintenance. The wifi password is not in the room so you have to ask the CS first. The rest is okay for a 3 star hotel, hopefully it will be better.
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4 people find it helpful
Accommodation's Reply
10 Jul 2025
Warmest greetings from the D'Arcici Sunter Hotel, Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
IP
Indah P.
6,0
/10
Reviewed 31 week(s) ago
The I noticed that the linens appeared to be dirty, which was disappointing and concerning for a hotel of this caliber. Additionally, the room itself was not as clean as I had anticipated, with visible signs of dirt and wear in various areas. To add to the discomfort, the noise levels were quite high, making it difficult to relax and enjoy the stay. The combination of cleanliness issues and noise significantly impacted the overall experience.
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5 people find it helpful
Accommodation's Reply
10 Jul 2025
dear Indah Warmest greetings from the D'Arcici Sunter Hotel, Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
R***i
8,5
/10
Reviewed 31 week(s) ago
Staff, cleanliness, security, facilities all good
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Warmest greetings from the D'Arcici Sunter Hotel. Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
L***u
5,8
/10
Reviewed 31 week(s) ago
under 350 now it seems to be really good? the AC is not cold, the mattress is itchy to the point my skin is irritated. try to fix it again,
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4 people find it helpful
Accommodation's Reply
10 Jul 2025
Warmest greetings from the D'Arcici Sunter Hotel, Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
B***n
Staycation
6,8
/10
Reviewed 32 week(s) ago
It still seems classic because it's an old hotel, right?
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Warmest greetings from the D'Arcici Sunter Hotel, Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
R***i
Staycation
9,4
/10
Reviewed 33 week(s) ago
Staff, facilities, cleanliness, security, comfort are all good.
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2 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Thank you for your visit and feedback on our hotel. We will continue to provide even better service in the future. We look forward to your next visit to our hotel. Warmest regards, Management of D'Arcici Hotel Sunter.
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Number of reviews per page
20
40
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