Overall Ratings & Reviews Oakwood Hotel & Apartment Grand Batam

Dear valued guest, Thank you very much for your positive recommendation and review! We are very happy that you enjoyed your stay at Oakwood Hotel & Apartments Grand Batam. We look forward to welcoming you and your friends back in the future! Best regards, Rifiano Punta, Front Office Manager

Dear valued guest, Thank you very much for your review and appreciation! We are very happy to know that you were satisfied with our staff's service and comprehensive facilities. We apologize for the inconvenience regarding the TV not working properly during your stay. We have forwarded this to our technical team for immediate repair. We are also pleased to know that the location near Grand Mall can provide additional entertainment for you. We look forward to welcoming you back and providing an even better experience on your next visit. Best regards, Rifiano Punta, Front Office Manager

Dear valued guest, Thank you very much for your positive review! We are delighted to hear that you found our hotel very nice and comfortable, and that it is conveniently located close to many attractions. We look forward to welcoming you back to Oakwood Hotel & Apartments Grand Batam! Best regards, Rifiano Punta, Front Office Manager

Dear Ms. Helen, Thank you very much for your positive review! We are glad you felt comfortable and found our hotel clean. We greatly appreciate your trust and look forward to welcoming you back to Oakwood Hotel & Apartments Grand Batam. Best regards, Rifiano Punta, Front Office Manager

Dear Mr. Edi S, Thank you very much for your kind feedback! We’re delighted to hear that you had a pleasant experience with us and truly appreciate your recognition to our staff Salsa regarding her service. We'll be sure to pass along your compliments to her. Because feedback like yours, motivates our team to continue delivering exceptional hospitality. We look forward to welcoming you back to Oakwood Hotel & Apartments Grand Batam soon. Warm regards, Rifiano Punta Front Office Manager

Dear Mr. Asep, Thank you for your positive review! We are very happy to know that you felt comfortable and satisfied during your stay with us. Cleanliness and guest comfort are our top priorities. We hope to welcome you back for your next vacation in Batam. Warm regards, Rifiano Punta. Front Office Manager

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize that your room preferences regarding the floor level, joining rooms, and bed type were not met during your stay. We understand how important these details are for a comfortable experience, and we regret any inconvenience caused. Your comment about the bed firmness has also been noted. On a positive note, we are glad you found our location and cleanliness to your satisfaction. Please rest assured that we'll review your requests more carefully in the future to better accommodate our guests’ preferences. We hope to have the opportunity to welcome you back and provide a stay that meets all your expectations. Warm regards, Rifiano Punta Front Office Manager

Dear valued guest, Thank you very much for your positive review and support! We are delighted to know that you enjoyed our friendly staff during check-in and check-out, the easy access to the mall, the complete facilities in the studio room, the varied breakfast menu, and the view from our swimming pool. We wish you continued success, and we look forward to welcoming you back to Oakwood Hotel & Apartments Grand Batam! Best regards, Rifiano Punta, Front Office Manager.

Dear Valued Guest, Thank you for your kind feedback! We’re happy to know our proximity to Grand Mall was helpful during your stay. We appreciate your thanks and hope to welcome you back soon. Warm regards, Rifiano Punta Front Office Manager

Dear Valued Guest, Thank you for your positive feedback. We’re glad to hear you appreciated our clean, modern rooms and convenient connection to Grand Batam Mall via the carpark. We also appreciate your recognition of our central air conditioning system and value for price. We look forward to welcoming you back for another comfortable stay! Warm regards, Rifiano Punta Front Office Manager

Dear valued guest, Thank you very much for your positive review! We are delighted to hear that you found our staff courteous, the food quality good, and the room clean and pleasant. We look forward to welcoming you back to Oakwood Hotel & Apartments Grand Batam! Best regards, Rifiano Punta, Front Office Manager

Dear valued guest, Thank you very much for your positive review! We are delighted to hear that you enjoyed our service, the cleanliness and comfort of our rooms, and the strategic location with beautiful views of the city at night. We look forward to welcoming you back to Oakwood Hotel & Apartments Grand Batam! Best regards, Rifiano Punta, Front Office Manager

Dear Mr. Mohamed, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our excellent location, clean rooms, and friendly staff. Your kind words mean a lot to us. We look forward to welcoming you back for another great stay! Warm regards, Rifiano Punta Front Office Manager

Dear Ms. Niken, Thank you very much for your positive review! We're glad you enjoyed the cleanliness of the hotel, its proximity to shopping centers, and the friendliness of our staff. We look forward to welcoming you back to Oakwood Hotel & Apartments Grand Batam! Best regards, Rifiano Punta, Front Office Manager

Dear Mrs. Rike, Thank you very much for your compliments and appreciation! We are delighted that you found our hotel clean and our staff friendly. We look forward to welcoming you back to Oakwood Hotel & Apartments Grand Batam! Best regards, Rifiano Punta, Front Office Manager

Dear Mrs. Maisyarah, Thank you very much for your positive review! We are delighted to hear that you found our hotel to be excellent, with its modern property and friendly staff. We look forward to welcoming you back to Oakwood Hotel & Apartments Grand Batam! Best regards, Rifiano Punta, Front Office Manager

Dear Mr. Mohammad, Thank you for choosing to stay with us for the first time and for sharing your pleasant experience. We’re thrilled to hear that you found our staff friendly, the ambience luxurious, and the rooms clean and well-decorated. Your kind words truly motivate us to maintain our standards. We look forward to welcoming you again in the near future for another great stay! Warm regards, Rifiano Punta Front Office Manager