Overall Ratings & Reviews D'Grande Hotel Batam

the staff is not friendly, bad service, the location is not strategic... the room price is too expensive for the facilities and environment

The hotel is nice, clean, close to the city center. Only the AC is really cold during the day, not so cold at night. Overall good.

The AC is super cold, the room is always clean and there is a welcome drink.

hotel staff is nice and friendly and good

Okay. Steady. Hopefully it will be even tidier.

For the room condition is quite clean, the comfort of the room is quite lacking in Wifi facilities. Slow. Lighting and water are lacking.

Good

It was a pleasure to stay here, the room was spacious and comfortable.

When checking in in the afternoon of September 13, 2024, the front office staff was not very friendly and unfriendly, maybe there was a problem, but don't bring it to work, then the AC in the room could not be turned down or turned off, it seemed like the AC setting was broken, their reason was that the AC was central, it was incredibly cold like it was frozen, other things were normal, according to budget, only the service of the staff and the AC needed to be fixed.

Destructive, But Incredibly Cold.

The room is spacious, the bed is also big, comfortable if you bring children. It's just that the hotel is not very clean and the AC is super cold, the hotel environment is also not good. Hopefully the hotel management will pay more attention to the hotel building and facilities so that it can be even better 🙏🏻.