8,6
Very Good
From 11 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,1

Meal

7,8

Location

9,2

Service and Facilites

8,3

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel SICO

Number of reviews per page
20
40
Customer reviews
Broysman A.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 5 week(s) ago
The hotel staff service is good. The security guard is very friendly. Unfortunately, the room floor is very dirty and dusty.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Hi, Mr./Ms. Broysman A, Thank you for staying with us! We're so happy to hear that our staff and security guards made you feel comfortable 😊. We're so sorry about the less-than-clean floor in your room, we've noted it and will definitely fix it. See you soon!
Translated by Google Icon
See original
G***n
icon-Business
Business
icon-origin-TRAVELOKA
8,4
/10
Reviewed 6 week(s) ago
The service and room conditions are good, only breakfast has no choice and is delivered directly to the room.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Hi Sir/Madam, Thank you for staying with us! We're glad to hear that you found the service and room conditions good. 😊. Regarding breakfast, we apologize for the limited selection and delivery system. This feedback is very important for us to improve in the future. See you on your next visit!
Translated by Google Icon
See original
Profile Picture
intan p.
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 12 week(s) ago
The staff was friendly and helpful, especially the security. The room was quite comfortable, they provide smart TV. There’s a problem with the water heater, but the staff fixed it with a fast response. They even offered me to move to another room if it’s still broken, but they need to improve the cleanliness. In the toilet, I still can find dirty spots and hair from the previous guest, and the towel, it would be better if you can give a good one which could absorb the water very well. The rest is all good, the staff and the location are all great.
Read More
Find this review helpful?
Accommodation's Reply
16 Jun 2025
Hi Intan P. Thank you for your positive review! We are very happy to hear that you are satisfied with our service. We apologize for the unpleasant experience you had. We will follow up on your feedback for future improvements. Thank you for submitting your complaint, we hope to serve you again, with the best service. Waiting for your return
Translated by Google Icon
See original
E***u
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
All the employees are friendly minus the breakfast being delivered... but it's not a problem for me because I don't like having breakfast at hotels and there are lots of culinary options there, just a step away from the hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Hi Sir/Madam, Thank you so much for staying and sharing your experience! We're glad to hear that our staff was friendly and that you enjoyed the local cuisine 😊. Regarding the breakfast delivery, we understand and are glad you enjoyed it. We hope your next visit will be even more enjoyable! See you again!
Translated by Google Icon
See original
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,0
/10
Reviewed 42 week(s) ago
Very close to the mall, friendly staff, for the room we occupied on the 9th floor, don't expect to be able to sleep, the sound of water in the pipes thundering every 5 minutes so it was very uncomfortable making us sleep less, food is limited and there is no variety, the room price is very expensive when compared to the hotel facilities around, 🙏
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Hi Sir/Madam, Thank you for staying with us and sharing your experience. We're glad to hear you enjoyed our location and service. We apologize for the disturbing plumbing noise and limited food selection. We've noted your feedback for future improvements. We'll also review our pricing to ensure it reflects the amenities we offer. We hope to provide an even better experience on your next visit. See you again!
Translated by Google Icon
See original
You’ve read all the top reviews.
Number of reviews per page
20
40