Hello,
Warm greetings from Bobobox Indonesia!
Thank you for sharing your experience at Bobocabin Sukawana. We truly value all input, as it helps us continue to improve our services and guest experience.
We’re sorry to hear that certain aspects of your stay did not meet your expectations. Your comments regarding pricing, the non-blurred window, and the lack of firewood for the bonfire have been noted and will be carefully reviewed by our team.
We also understand your concerns about the limited on-site activities, remote access, and lack of cellular signal. While our location is intentionally set in a more secluded area to offer peace and a nature-focused experience, we understand how this may not suit everyone's preferences.
On a positive note, we’re glad that you appreciated the LCD projector with Netflix Premium and the Wi-Fi connection available during your stay.
Your feedback is very valuable to us in improving our service quality and guest safety. If you have any further comments or need assistance, please feel free to contact our Customer Care via WhatsApp (Chat Only).
See you again soon 🐨
Syasya
Customer Care Unit | Bobobox Indonesia