Dear D***I,
Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.
We are glad that your overall stay was good!
However, we would like to extend our sincere apologies with regards to any shortcomings you have experienced during your stay with us.
We will investigate and work on our lapses to improve and avoid such occurrences.
Once again, we appreciate the opportunity for us to improve with your feedback.
We certainly look forward to another opportunity to welcoming you back again!
Meanwhile, stay safe and well!
Kind Regards,
Fherzana Begum
Duty Manager