9,4
Exceptional
From 67 reviews
Provided by travelers on
Cleanliness

9,4

Room Comfort

9,3

Meal

9,0

Location

9,4

Service and Facilites

9,2

People often mention about Maleo Town Square
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Distance to City Center (4)
Staff Friendliness (4)
Bedroom (4)
Bathroom (4)
Surroundings (3)
Accessibility (3)
Ambiance (3)
Room Space (3)
Hotel Area (3)
Taste (3)
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Traveler Reviews Maleo Town Square

Number of reviews per page
20
40
Customer reviews
S***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
Nice. Good. Clean. Friendly. Responsive.
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N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Good service and delicious food
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Accommodation's Reply
11 Oct 2025
Dear valued guest, Thank you for taking the time to write a fantastic review following your recent stay with us. We pride ourselves in providing the finest personal service for our esteemed guests. Highly appreciate your time to share the experience in our hotel, and it is our hope that you will give us another opportunity to better serve you in the near future. Have a wonderful day! We look forward to many more celebrations to come. Warmly, Yudhi Bakaria General Manager
Sitti R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Friendly hotel staff, delicious food.
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Accommodation's Reply
06 Oct 2025
Dear valued guest, Thank you for taking the time to write a fantastic review following your recent stay with us. We pride ourselves in providing the finest personal service for our esteemed guests. Highly appreciate your time to share the experience in our hotel, and it is our hope that you will give us another opportunity to better serve you in the near future. Have a wonderful day! We look forward to many more celebrations to come. Warmly, Yudhi Bakaria General Manager
Zulha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The hotel staff are very friendly in serving.
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear our valued guest, thank you for taking the time to write a fantastic review following your recent stay with us. We pride ourselves in providing the finest personal service for our esteemed guests. Highly appreciate your time to share the experience in our hotel, and it is our hope that you will give us another opportunity to better serve you in the near future. Have a wonderful day! We look forward to many more celebrations to come. Warmly, Yudhi Bakaria General Manager
Adhi R. H.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
Convenient access to the mall, coffee shop and restaurant are nearby. Beachfront location. A Bit noisy from the cinema at the mall. Outdoor parking for motorcycles. Bring your own toothpaste and toothbrush, as the hotel does not provide
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr. Ardhi, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location with easy access to the mall, coffee shops, and restaurants, as well as our beachfront setting. We understand that these amenities greatly enhance our guests' experience. We sincerely apologize for the noise disturbances you experienced from the cinema at the mall. We are actively looking into solutions to mitigate this issue and improve the tranquility of our guest rooms. Thank you also for highlighting our outdoor motorcycle parking. We strive to provide convenient options for all our guests. Regarding the amenities, we apologize for the oversight regarding toothpaste and toothbrushes. While we typically offer a range of essential toiletries, we understand the importance of these items and will review our provisions to ensure a more complete offering for future guests. Your comments are invaluable as we continuously work to improve our services and facilities. We hope to have the opportunity to welcome you back for a more peaceful and comfortable stay in the future. Warm regards, Yudhi Bakaria General Manager
M***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Hotel staff is friendly, comfortable and clean
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Our Valued Guest, Thank you for your appreciative review! We are very happy to hear that you were satisfied with the service from our staff. We are always committed to providing the best service to each of our guests, and we are proud to have a dedicated staff. Thank you very much for your support and we hope to see you again in the future. warmly, Yudhi Bakaria General Manager, Maleo Town Square
Esa L.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Clean, comfortable rooms, city center.
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Accommodation's Reply
10 Jul 2025
Dear Our valued Guest, Thank you for taking the time to write a fantastic review following your recent stay with us. we pride ourselves in providing the finest personal service for our esteemed guests. Highly appreciate your time to share the experience in our hotel, and it is our hope that you will give us another opportunity to better serve you in the near future. Have a wonderful day! We look forward to many more celebrations to come. Warmly, Yudhi Bakaria General Manager
R***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 23 week(s) ago
The room is clean and comfortable to live in.
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Accommodation's Reply
06 Jun 2025
Dear valued guest, Thank you for taking the time to write a fantastic review following your recent stay with us. Highly appreciate your time to share the experience in our hotel, and it is our hope that you will give us another opportunity to better serve you in the near future. Have a wonderful day! We look forward to many more celebrations to come. Warmly, Yudhi Bakaria General Manager
A***d
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 25 week(s) ago
Great, clean and the hotel staff are friendly.
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Accommodation's Reply
06 May 2025
Dear valued guest, Thank you for taking the time to write a fantastic review following your recent stay with us. we pride ourselves in providing the finest personal service for our esteemed guests. Highly appreciate your time to share the experience in our hotel, and it is our hope that you will give us another opportunity to better serve you in the near future. Have a wonderful day! We look forward to many more celebrations to come. Warmly, Yudhi Bakaria General Manager
The F.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 25 week(s) ago
Good and satisfying service, friendly staff. Near shopping center.
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Accommodation's Reply
06 May 2025
Dear valued guest, Thank you for taking the time to write a fantastic review following your recent stay with us. we pride ourselves in providing the finest personal service for our esteemed guests. Highly appreciate your time to share the experience in our hotel, and it is our hope that you will give us another opportunity to better serve you in the near future. Have a wonderful day! We look forward to many more celebrations to come. Warmly, Yudhi Bakaria General Manager
Freshly N. P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 27 week(s) ago
The service is the best… the food is delicious… the rooms are clean.
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Accommodation's Reply
24 Apr 2025
Dear Mr./Mrs. Freshly, Thank you for your positive review regarding your stay at Maleo Town Square Hotel, Mamuju! Your appreciation for the friendliness and attention of all staff means a lot to us. We are committed to providing exceptional service to every guest, and are very happy that you had such an experience during your stay. Likewise for the time you took to share your dining experience at Marasa Resto. Your positive review of the deliciousness of our dishes really motivates us to continue to provide the best. We look forward to your next visit to enjoy your favorite dishes or try our other menus. We look forward to your next visit and will be happy to welcome you back to your second home at Maleo Town Square Hotel. Yudhi Bakaria. General Manager.
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A***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 27 week(s) ago
Very pleasant and friendly staff
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Accommodation's Reply
24 Apr 2025
Thank you for your positive review of your stay at Maleo Town Square hotel, Mamuju! Your appreciation for the friendliness and attention of all staff means a lot to us. We are committed to providing exceptional service to every guest, and are very happy that you had such an experience during your stay. We are glad that our hotel is a great choice for your stay with family and friends and can provide easy access to various activities around. Thank you for taking the time to provide this good review. We look forward to welcoming you back on your next visit! Yudhi Bakaria. General Manager Maleo Town Square.
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FEYBE L. R. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9,7
/10
Reviewed 27 week(s) ago
Always a reliable hotel to stay at when traveling overland to Makassar.
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Accommodation's Reply
24 Apr 2025
Thank you for sharing your feedback. We are delighted to hear that you had a comfortable stay and enjoyed our facilities and services. We look forward to welcoming you back for another exceptional stay in the future. Regards, Yudhi Bakaria General Manager Maleo Town Square
A***i
icon-origin-TRAVELOKA
7,2
/10
Reviewed 27 week(s) ago
The sheets smell 😫 It seems like they weren't changed when someone checked out 😫
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Accommodation's Reply
10 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are truly sorry to learn about your experience with the bedding during your stay. Please accept our sincerest apologies for this oversight, as maintaining the highest standards of cleanliness and hygiene is paramount to us. We have immediately addressed this with our housekeeping team to ensure such an incident does not recur. We hope you might consider giving us another opportunity to provide you with the exceptional stay you deserve. We hope to welcome you back in the future so you can experience the enhancements firsthand. Please do not hesitate to reach out if there’s anything we can assist you with. Sincerely, Yudhi Bakaria General Manager Matos Hotel Mamuju
riswan b.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 27 week(s) ago
Very friendly service, very clean rooms.
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Accommodation's Reply
24 Apr 2025
Dear , Thank you for sharing your insightful feedback regarding your recent stay at Maleo Town Square. We are pleased to learn that you found our facilities to be exceptional and luxurious, with a strong commitment to cleanliness and comfort. we pride ourselves in providing the finest personal service for our esteemed guests. Highly appreciate your time to share the experience in our hotel, and it is our hope that you will give us another opportunity to better serve you in the near future. Have a wonderful day! We look forward to many more celebrations to come. Warmly, Yudhi Bakaria General Manager Maleo Town Square
F***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 28 week(s) ago
For 550k it's a bit expensive, especially since there's no toothbrush and toothpaste. The hotel is not equipped with a refrigerator. The comfort is quite comfortable. It's just not soundproof. And, the room I stayed in had stagnant water. So it can be fixed. The service is good. 👍
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Accommodation's Reply
24 Apr 2025
Dear our valued guest, Thank you for sharing your feedback. We truly appreciate your insights and regret that some aspects of your stay did not meet your expectations. Your comments are invaluable as we continue to improve our facilities and services. We sincerely apologize for any inconvenience these may have caused and will work closely with our team to enhance facility and service efficiency. We hope to welcome you back in the future so you can experience the enhancements firsthand. Please do not hesitate to reach out if there’s anything we can assist you with. Warmly, Yudhi Bakaria General Manager Maleo Town Square
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Armita L. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 32 week(s) ago
a hotel that can access the matos mall😍 close to the manakarra beach platform, the view is the best
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+2
1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Ms. Armita, Thank you for taking the time to write a fantastic review following your recent stay with us. Highly appreciate your time to share the experience in our hotel, and it is our hope that you will give us another opportunity to better serve you in the near future. Have a wonderful day! We look forward to many more celebrations to come. Warmly, Yudhi Bakaria General Manager
I***r
icon-Business
Business
icon-origin-TRAVELOKA
6,7
/10
Reviewed 33 week(s) ago
- can't help with expedited check-in, charged - once, the room I checked in to turned out to be occupied by someone else. So the room access key could be opened by someone else.
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Accommodation's Reply
08 Mar 2025
Dear our valued guest, Thank you for sharing your feedback. We truly appreciate your insights and regret that some aspects of your stay did not meet your expectations. Your comments are invaluable as we continue to improve our facilities and services. We take notes of your comments regarding the mistaken of check in room procedures. But we are so sorry first, we didn’t found the historical of stay period before. While we reevaluate the facility and staffing for committed to providing the best service to each of our guests with our standard of procedures. Regarding your early check in requested, In accordance with standard operating procedures, check in time as always starts from 14.00. Despite that, we understand and consistently strive to accommodate all guest needs as possible, including early check-in requests, subject to our availability during the respective (after 10 PM). We sincerely apologize for any inconvenience these may have caused and will work closely with our team to enhance service efficiency. We hope to welcome you back in the future so you can experience the enhancements firsthand. Please do not hesitate to reach out if there’s anything we can assist you with. Warmly, Amelia Soleman Front Office Manager
A***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 34 week(s) ago
Overall, it's great, I'm really satisfied.
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2 people find it helpful
Accommodation's Reply
08 Mar 2025
Dear our valued guest, Thank you for taking the time to write a fantastic review following your recent stay with us. we pride ourselves in providing the finest personal service for our esteemed guests. Have a wonderful day! We look forward to many more celebrations to come. Warmly, Amelia Soleman Front Office Manager
Muhammad Z.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 34 week(s) ago
Very good experience. Close to event venues and malls. Very easy for community friends to gather.
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2 people find it helpful
Accommodation's Reply
08 Mar 2025
Thank you for sharing your insightful feedback regarding your recent stay at Maleo Town Square. We are pleased to learn that you found our facilities to be exceptional and simplify. Highly appreciate your time to share the experience in our hotel, and it is our hope that you will give us another opportunity to better serve you in the near future. Have a wonderful day! We look forward to many more celebrations to come. Warmly, Amelia Soleman Front Office Manager
Number of reviews per page
20
40