Overall Ratings & Reviews Saptama Family

The place is clean, as pictured, and the staff is friendly. It's a shame there's no cafe, so you have to order food from outside.

A pretty good place to stay, but unfortunately there were lots of spiders in the room we stayed in. I suggest paying more attention to the cleanliness of the room.

The staff was very friendly and helpful, including the valet attendant who helped direct parking in the basement and gave me a good spot.

I didn't expect to get such a clean and affordable accommodation. I could also relax in the afternoon at the coffee shop. What a memorable two nights at Saptama Family! Will come back for sure.

Good accommodation, just opened in September 2024, so the information is that the beds and rooms are still really comfortable. But it seems like the room I stayed in was not really cleaned thoroughly, there were still tissue fragments and hair on the floor. Hot water did not come out in the morning. The room is suitable for newlyweds, not suitable for bringing children, cramped

The rooms and bathrooms are clean, the hot water is flowing smoothly, there is a place to drink coffee,

good, still a new hotel, close access to Aeon, cleanliness is excellent, no bottled mineral water provided in the room

This is the second time I have stayed here and it is satisfying, but because there is no breakfast, I have to have breakfast in the morning because the location is strategic so there are lots of people selling it.

The service is really good, the room spacious enough and clean

The building is new, the room is clean, the staff is friendly. It is worth staying there for around 300 per night. There is a restaurant on the 3rd floor but unfortunately you can't order food from the room phone.

Ini diluar ekspektasi siih.. Dari luar kayak hotel tua tapi dalam nya bersih banget wangii..AC nya duiingiin..Staff nya Ramah²..Pertahankan yaaa.. Dan satu lagi yg saya suka..ini tuh kayak hotel syar'i padahal dari namanya ga akan nyangka ya. Menjaga betul yg kayak begituan. Saya menginap 2 malam superior tp itu udah bagus banget kamarnya cuman sayang ga menyediakan extrabed..Oya jangan lupa bawa uang cash utk deposit 50ribu.. Next nya bakalan kesini kalau ada acara disekitar sentul dari pada mahal² harus ke H*rr*s atau Ay*n*..tp emang beda fasilitas ga ada kolam renang dan restorannya terpisah dari hotel..overall good 👍👍👍👍👍

Very very satisfying from the service, room design, staff.

Mines doesn't provide food, but there is a cafe here.

friendly staff.. the place and room are very comfortable, fragrant and clean. in the surrounding area there are many who sell heavy and light food. the location is close to the clean sentul market.

friendly staff, the accommodation was comfortable

The staff is friendly and the location is very strategic.

This hotel is an amazing choice for those seeking a comfortable and enjoyable stay in Sentul. Its combination of affordable pricing, prime location, excellent service, and attractive rooms make it a top contender in the area.

Nice and clean room, will try to stay again here in the future.