7,9
Pleasant
From 15 reviews
Provided by travelers on
Cleanliness

7,0

Room Comfort

7,4

Meal

7,7

Location

8,2

Service and Facilites

7,3

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Traveler Reviews Apartement Tamansari Panoramic by anwar rental

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Customer reviews
rere t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
First time staying here, got 2 rooms. Can accommodate 5 people. Soft mattress. No glasses, spoons, have to be requested first. The stove and cylinder are not installed yet. The rest is okay, you can swim too, the price is cheap.
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
5,3
/10
Reviewed 9 week(s) ago
The original room with different pictures. The elevator is almost broken, it's hard to press the button. The parking lot is very narrow. The room is very dirty, dust in all corners, dusty mattress, the AC cannot be adjusted for temperature/wind, the toilet is very dirty. Very bad experience on a business trip staying here, the intention to rest actually felt more tired.
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Accommodation's Reply
06 Jun 2025
Hello good morning sis, thank you for your review, I hope you and your family are always healthy ☺️🙏🏻. If you have any problems with your unit, you can CONTACT us directly, so we can follow up on your complaint ☺️🙏🏻. For the elevator, it is directly managed by the building management, not us. We have also done our best to submit an elevator request to be renewed by the building management, but until now there has been no follow-up ☺️🙏🏻. So in the future, if you have a staycation somewhere else, you can contact the person concerned first so that the problems you are experiencing can be resolved on the same day. Thank you again for your review ☺️🙏🏻
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S***y
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
Great, the place is really great and the service is great.
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1 people find it helpful
Accommodation's Reply
24 May 2025
Good afternoon sis. Thank you very much for taking the time to give a good review for our Property. We are very happy to hear that you had a pleasant experience here, and we continue to strive to create a good experience for our guests 🙏🏻🥰. We look forward to your next arrival, sis and family, hopefully always healthy 🙏🏻🥰
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r***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
good complete equipment and comfortable to use
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1 people find it helpful
Accommodation's Reply
17 Apr 2025
Hello, good afternoon, sis. Thank you for your review, waiting for your return, sis 🙏🏻☺️. I hope you and your family are always healthy 🙏🏻☺️🥰
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Adi
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Leisure
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6,3
/10
Reviewed 17 week(s) ago
booking was clearly 2 days but the receptionist still asked whether I wanted to check out or not plus there was an officer who knocked on the room asking whether I wanted to check out or not at first I wanted to stay in the room there was no wifi and the floor was sticky, it was a bit less clean, it was okay but if it was like this hospitality is no longer clear🤣
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Hello, good afternoon, brother Adi. We apologize for the inconvenience, previously I have explained that the officer who recorded the room that you occupied for 1 night last night, he did not double check the data, and previously I have explained via WhatsApp, I have also apologized to you in advance. For wifi, I also explained that the unit from the wifi vendor could not be used because it was experiencing interference 🙏🏻. Previously, brother Adi could have communicated with us and could have complained directly to us if there was something uncomfortable in his room so that we could immediately help him, such as what brother Adi complained about the floor which was not clean 🙏🏻. We also apologize profusely until you gave a bad review, which we have previously apologized to brother Adi directly via WhatsApp 🙏🏻. Thank you for your review, brother, I hope you are always healthy 🙏🏻
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N***g
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
There are no cutlery, the remote is broken.
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Accommodation's Reply
06 Apr 2025
Hello, good afternoon, Mr. Nanang. For cutlery and if the remote is not working, you can directly WhatsApp the number listed on the access card, right? During the check-in process, the officer said "if you need anything, you can WhatsApp/contact the number listed". Thank you in advance for your input, I hope you and your family are always healthy 🙏🏻🥰.
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G***t
icon-origin-TRAVELOKA
5,6
/10
Reviewed 23 week(s) ago
Not a good place, the water is dirty
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1 people find it helpful
Accommodation's Reply
22 Feb 2025
Hello good morning, if there are any complaints or shortcomings, you can contact our management directly. And for water, it is directly managed by the building management so if the water is dirty, you can just open the water tap first. Thank you for your review🙏
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