Unfortunately I did not enjoy my stay over this weekend. My expectations were extremely high and was really looking forward to the trip and stay. The bed was broken on one side and this caused great struggle when trying to use the bathroom at night and trying to avoid the broken frame. There was constant noise outside the room due to other guests and this caused a disturbed sleep. The window was locked and unable to be opened and lacked some fresh air. The aircon caused problems with breathing due to an upper respiratory tract issue. Tried to report to the manager in the morning but they couldn’t do much. Overall disappointment and won’t be booking again

Very clean and comfortable room. Excellent bed. Especially quiet considering location. Helpful and welcoming staff

We were so impressed with what’s included with your stay. The bed being adjustable, black out blinds and kitchenette were great additions. Especially having a smart tv to cast from our own device. The only let down was the cost of the shop downstairs, no tea or milk is provided so we had to pay a lot to enjoy a cuppa.

I had such high hopes for this property. Unfortunately, it fell short in almost every measure. The room was tiny. The air-con made everything feel super humid and damp, so much so that the towels wouldn't dry after a shower until the next morning. There was a bar opposite our room which was super loud every night with booming music and drunk people. I had to complain about the towels we were left because they were dirty with what looked like poo. The staff were pleasant but not very helpful when asking anything of them other than "hello" or "goodbye". Overall a really disappointing stay

I should never be woken up by drilling next to my head at 9am in a hotel. I can see you're doing work on the bottom floor of the hotel, but you should be doing that at a time when I'm not still asleep. It was still very inconvenient trying to take meetings with deafening drilling throughout the day.

Our first trip to London and we found the hotel perfect for our stay with just a short walk to the station and shopping centre. The staff were very helpful and polite, with a great knowledge of the area and transport links. Already looking at booking our next trip for 2026.

The room was fairly small, it was fine for what we wanted overall, but it was on the small side. For instance, if you pulled the work desk table out, you could not access the bed on one side. Fridge and microwave/convection were great, but a real lack of anywhere to sit. I mention this only in case people think they can cook an evening meal and sit comfortably. It’s not a criticism, just a fact. Nowhere to really hang clothes and no hangers. In a nutshell, the room is compact but very functional. Bed is adjustable which was great. Shower was brilliant. The staff are very helpful and friendly. It’s about a five minute walk (if that) to train/underground and bus station. Area is remarkably quiet considering its location. All in all we enjoyed it and would return if we needed to be in the vicinity.

Area feels a bit dodgy but once you’re in the hotel it’s a nice little spot for the price.

They need to take the cleaning up a notch - I don't think they're really giving rooms a deep clean between stays, and the air ventilation is poor considering windows barely open up. YOTEL need to add fridge freezers as a baseline standard in all suites, the fridge does not cool yet still makes a racket in noise. Shower water pressure needs improving too.

Room was very small but had all that you needed and more. View from window was a brick wall.

The service wasn’t great, and is not very clean. I wouldn’t stay again.

X

Ideal for a business trip or city break. Good value with excellent facilities for modern travellers. Very clean, great bed, helpful staff, fridge, kettle, coffee machine and microwave - who could ask for more!

Everything is quick and easy from check in to check out, clean and good location, has everything you need! Only thing this time round was we had a room opposite a bar which was abit noisy however last time in different room you heard nothing

The room was modern and clean. Really minor things that disappointed (hence still scoring well) were: - The water in the en-suite basin wouldnt get hot (it was tepid) for a face wash - There was no space (shelves/hooks, surface areas) to place your toiletries in the toilet/basin area - There were only 2 instead of the advertised 3 coffee pods and no tea bags, perhaps housekeeping just overlooked that shelf on room preparation It was a good location for nearby Westfield and the gig at London Stadium we visited for.

Well positioned hotel in Stratford

Room

Nil

This hotel is very clean and tidy, perfect size and location if travelling for business.

The smell as you enter the hotel is lovely , which carrys on through to your room.