Overall Ratings & Reviews Best Western Plus Bluffton / Hilton Head Hotel

Great place and staff! Only reason not 5 star is due to not being able to connect TV to In house WiFi in order to stream. We did not ask could we do this from the staff which could have answered the question. All great stay here!

This was a great place to stay with our kids. The queen suite was spacious & so clean. It seems like the hotel is new, so everything is in super great condition & it even has a new place smell. We had plenty of towels and since we used the pullout bed, the staff made sure we had extra linens and pillows. It’s a dog friendly hotel and the staff make sure it’s extra clean. I’d never know a dog was ever even on the property if I didn’t see them with my own eyes. They had a great breakfast selection & the pool was nice for the kids. It’s not right next to any restaurants, but within 10 minutes of lots of places to eat.

Very clean and excellent staff!

Great property, clean, quiet, great breakfast, friendly staff. Convenient location!

I did not like that there was not a safe in our room. I did not like that the shower curtain was almost impossible to slide along the rod. I did not like that one of the beds pop like the sound of sheet metal when you lay down in it. I had one issue with staff. Our last night someone staying at the hotel had parked they large truck with trailer across all of the available parking spaces by the rear entrance. As I use a cane it was difficult for me to park farther away and transit to the door. I notified the folks at the front desk and they told me they would take care of the situation. Unfortunately the vehicle was still there the next morning. What I did like is the cleanliness and nearness of the hotel and grounds, the helpful demeanor of the staff, and the hotels location near restaurants. The morning breakfast area was kept very clean and the food and coffee were great!

Dislikes: shampoo and conditioner bottles size of my thumb (one bottle per person per shower and could barely squeeze it out. The water never got super hot. The lights flashed on and off in the whole unit...they offered to move us to another unit at 10pm but we just checked out the next day, 2 days early. Manager said would refund the 2 days though; the TV was only basic satellite; the springs in the matresses were very loud. LIKES: The management; the exercise gym; the bathtub was awesome; location to Sun City; the newness of the hotel.

Very nice hotel. Hotel was very clean and staff were friendly. Love the fact that they had quiet hours posted!

Staff and service were great.

Hotel was very clean and the Staff was incredibly nice and helpful. Only complaint was the breakfast. The Eggs were awful, overheard other folks saying the same thing. But I would absolutely recommend and stay at the hotel again. Thank you!

The hotel was nice and clean, and smelled really good. The staff was wonderful. I would definitely visit again.

Nice safe area. Had a very nice staff. The hotel is clean and new. Great breakfast included in room cost.

Perfect stay for us! location was great, close to shopping and restaurants. The hotel was very clean, and smelled great too! Staff was very friendly.

Extremely clean, comf

We had a wonderful experience at our stay with Best Western Plus in Bluffton. First time traveling with our dogs. Rachel, hotel manager, made our stay so pleasant and even offered our fur babies treats at check-in. The location is perfect - close to everything while still feeling secluded with all the trees in the area. This will definitely be our stop as we drive through Bluffton again. Also have added Best Western Plus to our list of preferred hotels to stay at other locations. Thank you Rachel!

I have stayed here several times. It is very clean and always smells so good as there is some kind or air freshener or something. The staff is very friendly and accommodating. I will continue to stay here when I come to town.

Great time and polite staff!

Comfortable, quiet stay for night before weekly rental at the beach

Great Staff

Clean, friendly good location for what we needed

Clean space and friendly staff