Overall Ratings & Reviews ibis budget Guarulhos Aeroporto

Hotel well located nearby GRU airport.

Terrible hotel

This property is designed specifically for airport travelers needing to be close to GRU - it is well designed and run for that purpose. The staff are young and very friendly, and multilingual, and the restaurant staff in particular went out of their way to provide a great late dinner when I arrived delayed. The rooms are small, but clean and comfortable, and everything felt very modern. The only criticism is that if you have heavy bags, the hotel is a little far from the nearby train station, and sometimes the shuttle is booked out, so you may need to take an uber, but it was not expensive. The surrounding neighborhood is light industrial, so the hotel is fairly self-contained as a result, but they have everything a traveler would need for an overnight or short stay. Getting into Sao Paulo takes a very long time (40 minutes uber if traffic is light, 3 hours if it isn't, and public transit takes about an hour to Luz station), so I wouldn't recommend this hotel if you want to experience the city's cultural and tourist areas, but if you have an overnight layover, or would prefer to spend a final night in a location that is less than ten minutes from the airport, this is an ideal option.

Check in was slow. Room was missing a duvet and so had to go back to reception. It was fine

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Great staff! Highly recommended.

Great hotel. Nice modern look and very clean.

Beds were really narrow. It's a bunk bed without protection. My children had to stay in the bottom my mom 60 had to go up. It's insane. Workers made fun when I requested about a real bed.

Check in was a nightmare, front sliding door was broken.. did not feel secure.

One of the newer ones right at the airport. Great staff!

Good stay thank u man

The hotel is very new and nice. Excelent breakfeast an they send you the van transfer schedule after your booking. Free from the airport and 10 reais from the hotel. Worth it !!

checking in took us 50minutes!!! staff was rude and facility doesn't offer self check in or out. Food was good though!

goog

The service stuff its not great

It’s new, it’s nice, it’s clean, and the breakfast is great. Parking is R$45. it’s 20 minutes to the airport at 8:30am. Probably 5 minutes at 11pm. The rooms are small, but with a nice large bathroom. The only thing I did not like about this hotel was the beds were IMO like sleeping on wood boards with 2cm of hard foam.

No option to eat at the hotel, what they have is very expensive. Everything else is so far away. They will try to take money from you for anything they can

Good place to stay

Staff are great

Wry convenient for flight from GRU. Shuttle takes 10 minutes Breakfast starts at 4:30 great for those with early flights