Overall Ratings & Reviews Townhouse Oak Gunung Sahari Near Ancol

Staff friendly, but dirty bed, towel and no running water from the tap. Shower/toilet was wet. Walls in room dirty as if p**p was on the wall. . Didnt get refund, but I left same day

The room is narrow, the sheets are dirty, the AC keeps turning itself off and it's not cold anymore, just once is enough

The bathroom is very dirty, the water in the bathroom is salty, the sheets haven't been changed, there are lots of stains, dust and hair, the white sheets are dirty and shabby, the AC is cold and there is a balcony, the sound of the train is very clearly audible and very noisy because the room is not soundproof.

The AC is not cold and often turns off by itself

The room is small, noisy because it is next to the train tracks so you can't sleep, the hotel room is even smaller and worse than a boarding room, there is no lift, you have to climb the stairs to the 6th floor, there are no blankets, the worst hotel I've ever tried.

The AC in the room is not cold, I have reported it to the receptionist but they ignored it. It's really uncomfortable, the guard is indifferent.

the room is very small, moved rooms twice, the AC is not cold, just wind. It is close to the edge of the noisy train tracks.

Not as sold in the app. Very unpleasant. Staff is rude.

The facilities are decent for the price.

The room's sheets are dirty, there are no blankets, Netflix is not available.

The male staff is a bit rude, but the female staff is kind and honest, offering a better room than it should be. The bedroom and bathroom are very small (according to the price). The bathroom is not cleaned properly because there is still hair in the drain. Blankets are not provided and must be requested. When requested, only a very thin spring bed cover was given. Overall, the facilities are according to the price. It could be an option for a cheap overnight stay in Jakarta.

Dirty bathroom (there was still feces and urine in the toilet), sticky floor, narrow room, stuffy, noisy

Clean, safe environment and complete facilities

Cold AC, safe hot water, there is an android TV. But there is no blanket, only 2 towels and the TV is not connected to wifi. There is no mat so after coming out of the bathroom the floor is wet.

The AC is hot, the service is not good, the paid room is like a free diction. The room smells of the fathers, the toilet is dirty, the AC is hot🫵🏻🫵🏻👎🏻👎🏻👎🏻

The place is nice but there is no wifi. The wifi only goes up to the 1st floor but it's okay.

I booked a single room on the 8th floor. I don't know if the single room is only on the 8th floor or on other floors. I was in room 802. The room was actually clean and comfortable. But at that time the lights in my room were not bright enough (there was a problem with the lights) and the AC was not working properly, it only felt like a fan. Luckily there was a window that could be opened wide, so it could help cool it down. The hot water worked well. For me who is a backpacker, it is still okay if it is only for sleeping, but maybe the readiness of the facilities can be improved.

Wifi was listed as available, but receptionist gave us a room on 2nd floor and said wifi isn't available on that floor, how can it say wifi is available but then not be available? I've paid for it but not received it.

Clean, comfortable place with cold AC

The room is also far away, there is no lift for those bringing suitcases, the TV is not connected to the internet, you have to pay for parking again and the AC is not cold.