Overall Ratings & Reviews The Tontine Hotel

Hotel location is good, the room is updated and clean. Make to order breakfast is included. Great Service. On site parking is limited, but there are plenty of off site parking in the back.

Breakfasts were amazing Staff very friendly Loved the look of the hotel inside Rooms and bathrooms were lovely If you are a senior avoid top floor as there is a lot of stairs, no lift

Two-night stay in April, Peebles is a small town and the Tontine is centrally located with ~10 parking spaces behind it. The staff was very friendly and helpful with restaurant recommendations and assistance with have some laundry done overnight. The included breakfast was excellent and filling. Would stay there again.

Lovely hotel

Wonderful place to stay! Staff was so friendly and nice! On the main street with the river behind it. Can't ask for a nicer location! Plenty of room to visit, play cards, have a drink or just reflect on your day!

My husband requested an accessible room due to having COPD. The room allocated was the ONLY room used for dogs, although the hotel was practically empty. Result my husband couldn’t sleep and was up both nights with palpitations and severe breathing problems. It was only on leaving I asked if this was a room used for pets and was shocked by the manager’s response. Unbelievable. Spoiled our holiday and won’t be back. Poor management.

Staff made us very welcome. Hotel very clean. Situated central to shops restaurants buses and walking areas. Parking area to the back. If stayed again though would ask for another room as we were in basement with no view.

0

Location of hotel is central to Peebles town centre with free car parking to rear. The hotel is looking worn and in need of a refresh, throughout the hotel carpets need cleaning or replaced. Room (2) is also worn carpets and ceiling looks like water damage in one corner, bathroom ok but unable to close door as door frame tight

Had a fantastic stay , staff couldn’t be more helpful.we will definitely be going again in the near future.

average 3 star.

The one word for this hotel is “impeccable “. The facilities are great and the food is excellent. None of the usual tepid buffet here! Everything is freshly cooked. Ten out of ten for everything. This is the first time I have ever given such a good review, and they deserve it.

We enjoyed our stay at Tontine very much! The central location was wonderful and we walked to the many shops. Our room was clean and cozy. We will definitely recommend!

Such lovely, helpful staff. The surroundings were very comfortable, the food was first class. It’s evident it really is ‘Team Tontine’ with everyone working well together. The service in the restaurant was of a high standard, the tables are nicely spaced and the standard of cleanliness was exemplary. We were aware that dogs were catered for and those we encountered during our stay were very well behaved!

Staff excellent. Some firm chairs required in lounge area

Beautiful city, nice walking, room was exceptional, dining room was exceptional and food was great!

Poor welcome. Despite being told on 4 days earlier that our 3 rooms would be prioritised by Housekeeping so that we could check-in at 1pm instead of 4pm, there was no record and the receptionist doubted what I was saying. She then announced that there was a charge of £10 per room if we were allowed early access. I then received a phone call an hour later to say that we could indeed gain early access with no additional charge. Too late I’m afraid and a poor start.

The reception staff were extremely friendly helpful and considerate. They supplied local information and made special arrangements

Overnight as a couple. Dinner bed and breakfast £185. Check in was good apart from parking. Sorted in the end. Room looked lovely and had a smashing view that you could see when lying in bed. Room itself was very very hot, we had a fan on all night, which was in the cupboard, so someone else must have complained about it. Shower and bath. Dinner was lovely. Steak cooked to perfection. Again breakfast was smashing although we had booked for 9am and arrived at 5 past to be told we were late and should have been there at 8.45. Would stay again.

Very pleasant one night stay The staff were first class and are a credit to the hotel The hotel is very conveniently situated in the High Street in Peebles