Clean room. House keeping. Friendliness of staf

Lovely customer service.

Lovely hotel attentive staff beautiful grounds however no air conditioning and no fans meant the rooms were sweltering which made sleep very difficult. I would give it 5 stars all round were it not for that.

Very lovely staff.

A lovely building with very friendly, efficient and helpful staff. My room was spacious, quiet and with lovely views over the garden, and the bathroom was very clean and well-equipped. The 2 restaurants give a good choice of meals. A great hotel and I will definitely stay here again.

I liked everything about the hotel

A very comfortable hotel. The staff are friendly, very helpful and obliging. Nothing was too trouble for them. Definitely recommended. Great place to stay in Laval France.

Great staff good location ample car parking. Loose edges to swimming pool require attention

Big and clean room. Very good restaurant.

Lovely setting. Comfortable room. Dining on the terrace was a great experience with wonderful food.

Lovely gardens and great food. Our room had a spa bath with slightly incomprehensible controls but we learnt how to use it eventually The hotel has a small car park and is close to the historic castle area. Do try Bar After Work for local craft beers

Not well sign-posted coming from main village, especially in the dark. Gates locked when we finally arrived. No sign on pillars except private property. Called Chateau du Perray - not Manoir du Perray so we were unsure if it was correct place. Texted and tried to call to say we would be arriving at 9pm. No response. Had to open white gate (difficult) and find our way up to house. No code number given to us to get in. No answer. Tooted our horn until lights came on and finally a man opened the door. Told us to go around the other side of the bldg.! Said phone on Expedia website had been stolen and they had sent us a email. We found this on our return to the UK (sent on 28th after we had left). Had our mobile number so should have texted or called us. Breakfast not particularly good - croissants like concrete (not fresh). Morning staff did try to explain but by then too late for us. Would not use it again.

Lovely setting. Buffet breakfast (which is chargeable) was ok. Very safe and peaceful area. Service generally v good but could depend on the staff on duty.

Beautiful hotel and staff. Very friendly. Wish we had had more time to enjoy all the amenities. Our only drawback was we were on the top floor of the adjacent bldg, with no a/c and the room was quite warm. Also, in the shower area the "modern" single light was too dim to make up one's face. Other than that, it was a lovely place and we would stay there again.

I had arrived the train station around 10pm, did not see any taxi in the station. Called the hotel to send me the taxi, but the gentleman who picked up the phone, came to pick me up to the train station since it was late night and it will be a long wait for call taxi. Arrived to this beautiful hotel, used to be provate mension. My room was pretty big with beautiful backyard view. I am definetely coming back!

Absolutely awful

Delightful stay. Combination of Europe-Quaint and Modern. Centrally located in Laval on pleasant grounds. Excellent, attentive staff service. (There were no available taxis, so the desk manager drove us to the train station!) Superb restaurant.

Amazing place! Recently renovated but in an ancient building, so the best of both worlds. The biggest bathtub I have ever seen. The staff was very friendly and helpful at all times. The town is really sweet and has several nice places to see. There is a pool, but the minimum depth is unsuitable for a small kid that can't swim (1.5m I think). Really a treat. My wife, who has traveled all over the world rates it as one of her top 5 hotels.

Chambre un peu datée : la poussière sur le lustre de l’entrée en est la preuve. Le lit, en revanche, est vraiment le point noir. Je ne réserve pas un grand lit pour me retrouver avec deux petits matelas qui se séparent dans la nuit, laissant un vrai creux au milieu. Résultat : une seule nuit m’a suffi pour me réveiller avec une douleur à l’épaule, restée coincée entre les deux matelas. Heureusement, le personnel est très agréable, et c’est ce qui sauve ma note.

Une chaleur intenable dans la chambre et aucun moyen pour descendre la température..