Overall Ratings & Reviews The Keelman and Big Lamp Brewery

From arrival we were really impressed with this place. The lady greeting us and showing us to our room, was lovely and made us feel welcome from the outset. I’m not sure if this lady is the owner, but she was always busy and appeared to show genuine concern that guests needs were being taken care of. Room was large and comfortable, with all amenities required. Attached bar/ restaurant was comfortable and served a range of well priced meals and drinks. We didn’t use it, but the outside dining area looked lovely.

The service was very good and the room was clean.

The staff are very hospitable and professional. We had an easy check in and the rooms were lovely. Dinner and breakfast were top notch! We were able to get a good recommendation for Hadrians Haulers as well. Thank you it was a delightful experience.

Superb venue. Locally brewed beers in a great setting. Good food, good value.

Nice facilities friendly staff.

Was extremely disappointed to find there was no WiFi in the room I enquired at the bar to be told that it didn’t reach as far as the room but I was welcome to work in the bar area. Not ideal for working or streaming considering the room info said there was WiFi.

Lovely place to stay

No kettle, tv not working, 7:30am was too early for breakfast and not 1 member of staff checked to see how my stay was or explain what yo do in emergency afyer 1pm when i was told mo one woild be on site.

The Keelman is in a lovely spot by the Tyne. The room was spacious, clean and comfortable. The refreshments were great and very well received after a long walk! Food at the pub was also very nice.

Three 50 lads enjoyed a night at brewery here and then a night out in the toon. Great size room for 3 and for price was great value! Full English Breakfast was ok but I’d say a tad pricey. Staff in bar were fab.

Outstanding hospitality. My room was clean and comfortable and quiet - everything I needed. The hostess was very helpful with checking in. Breakfast was delicious and fulling with plenty of coffee to start the day. Additionally, I forget my phone charger and by prior night's lodging. The hostess was kind enough to track down a charger from the staff and charge up my phone to get me through the day. Thank you!! Great Hotel, Great Staff, and Great Food!

Comfortable & convenient stay for an early flight from Newcastle. Property very noisy — doors bang, walls not very thick to dampen sound. Room dusty/cobwebs, hairs in bathroom, just looking a little tired. No staff overnight & nowhere to deposit room key out of hours. On site pub very good & plenty of parking. Pricey for what it offered, but comfortable enough.

Nice place to stay

Fabulous staff made us very welcome

Facilities were fine but just average. Only complaint I have they advertise fast WIFI, but it comes from the pub which is approx. 100 yards away, so the signal does not reach. This was particularly annoying as I had work to do and booked on the premise of fast WIFI.

Very attentive, enthusiatic team running check ins and the bar/kitchen. Rooms are a little tired, but the location is great. Huge courtyard and plenty of indoor seating for dining/drinking. Beer battered Fish and Chips highly recommended with a pint of Prince Bishop. Food, Beers and accommodation all very good value.

Lovely big room, very clean with TV and tea making facilities. The property is set in wooded grounds which are very pretty. I believe there is a footpath close by so good for walks. We didn't eat here but the menu looked varied with something for everyone.

The staff are wonderful and friendly, and so are the other patrons. The place itself feels fancy but not snooty.

Excellent accommodation for the price, staff very helpful, would recommend the place.

Staff were amazing and accommodated my late arrival and still made time to make me feel very welcome. Room was spotless, had everything I needed, quiet comfy enough bed and amazing shower. Rooms could do with a refurb but reflected in price.