4,8
Poor
From 72 reviews
Cleanliness

5,2

Room Comfort

4,8

Location

6,4

Service and Facilites

6,4

Traveler Reviews Hotel 346

Number of reviews per page
20
40
Top reviews
Naseem
icon-Business and Leisure with Friends
Business and Leisure with Friends
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When I reached at Hotel they said your booking was canceled by Hotel because we have not authorized Ebookers or OYO to book our hotel from their platforms . I said I haven’t received any cancellation, they replied it’s none of our business and contact with ebookers for refund. Shame on you both . It was unprofessional and unacceptable behaviour
Read More
Zlati
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It's ok for price you paying for!!!
ian
icon-with Partner
with Partner
2,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This is a shelter for the homeless.
Mikel-Lorenz
icon-Leisure
Leisure
4,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Not clean enough not friendly enough
Toluwalope Esther
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

All was good
Jordan
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I was more than disappointed with my stay. On arrival, I learned there was a curfew not mentioned in the listing. The room smelled bad, was dirty, infested with bugs crawling on the ceiling and the facilities were below basic standards. After 24 hours of trying to get a refund and being passed between agents, I was told no refund would be given. When I raised concerns, the owner said if I “didn’t like it, I didn’t have to stay.” A real shame, as the building has potential but is poorly managed and maintained
Read More
Taylor
icon-with Partner
with Partner
6,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Easy enough to get places from the hotel, bus stops right next to it. Check in was nice and easy. Room was fine, however the bed is a bit uncomfortable and the bathroom was very dark with a very small shower head.
karen
icon-Leisure
Leisure
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Warm room. Comfy bed. Hot and fairly powerful shower. Facilities, furnishings and deco dated but fully functional and as expected for a budget hotel. Staff very friendly and accommodating. Middle of student area so external noise at a weekend shouldn’t surprise anyone and not the hotels fault. At a time when hotels in Manchester are ridiculously priced it’s nice to know affordable accommodation still exists on a tight budget. A perfectly quirky hotel. I enjoyed my stay and will go back should I need to be in the area again.
Read More
Glen
icon-Friends and Family with Friends
Friends and Family with Friends
2,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room wasn't cleaned, dirty towels, we even found a dodgy bag left in the toilets. Me and my friend came to meet other pals in the area and this was a place to rest our heads, but sadly wouldn't be somewhere we'd return to. We felt ripped off at £90 with no breakfast and very tired/limited room amenities.
Mark
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very helpful
Danielle
icon-Leisure with Friends
Leisure with Friends
4,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Adequate room bathroom shocking couldn't even take a shower the thermostat wouldnt generate the water right so was far too hot to use. Toilet wouldnt flush. Rude staff. No help to carry bags with lift being out of order. Definitely wont be staying again.
Helen
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Only looking for a bed for the night so it did the job. Clean and comfortable beds but place was very run down. No shower in bathroom, no way to deadlock door and the fact the bathroom door lock was dodgy and I got locked in were the worst issues
Garikai
icon-Business
Business
4,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room was clean, but the common areas were not. There was also a bad odour in the corridor, receiption area. The general condition of the hotel is poor. Staff not friendly or presentable at all. There is so much room for improvement. Positives are that the hotel is conveniently located, easily accessible with great transport links.
Read More
Rachel
icon-
6,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Whilst the manager was helpful and pleasant, and the bedding clean, that is pretty much where positivity ends. This hotel desperately needs care and attention - flooring coming up in bathroom and a window which didn't shut properly, letting in street noise throughout the night. Heating left full on with no control to switch off. Walls were paper thin so could hear every word of adjoining room's conversation.
Read More
Prasenjit
4,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Like: Location was suitable for me as I was staying near to my sons hostel and that is the reason I booked the property. Dislike: During my 3 days stay there was no House keeping. They barely have any staff doing such service. Bedsheets never changed, Coffee etc never replenished, Toiletries including towels never changed. All in all there was no service in the hotel other than handing over room keys.
Read More
Majella
icon-
2,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I was shocked by the quality of the property and its cleanliness.
Adrian
icon-Friends and Family with Friends
Friends and Family with Friends
2,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

My friend and I had booked a twin room. When I tried to check in, I was told me that they "do not receive Hotels.com bookings" and they had no record of my booking. I showed the confirmation on my phone, but this did nothing and I was told this would not be honoured. I eventually had to leave and book an alternative hotel at much greater cost as it was on the day so that we had somewhere to stay. Avoid this hotel despite the low cost. It's not worth the risk.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

I know it's not expensive, still charged over the odds, I expected a bit better, is nothing like the pictures or description on the site. No mention of 50 odd stairs, broken lift, the room wasn't clean, including the bedding, bathroom was pretty disgusting, non refundable. Avoid, hostel would be a better choice. Should've had environmental check before falsely advertising.
Read More
ItzChardizzy
2,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Didn’t let me into the room, had random drunk men breaking into bedroom and didn’t give me correct room need my £106 refund.
Toby
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The photos online are not a true representation of the hotels poor condition. The room smelt awful. The decor is grey and tired throughout. The bathroom was of unhygienic appearance also.
Number of reviews per page
20
40