This was just a quick stopover to catch early ferry across to Isle of Man to watch TT races. Staff really friendly and It was great knowing they had a night porter on duty watching out for the motorbikes parked at the front of hotel. Apparently they had a visit from the motorbike thieves that were looking for bikes to pinch and were chased away in the early hours. Would stay here again if doing the same trip as only 15 to 20mins from Heysham ferry terminal. We did hear from a group on the ferry that one of their group had bike stolen from Morecambe that same evening.

Stains all over the walls and carpet ,shower head hasn't been cleaned ,stain on bedding

This would have been a 5 star review had I not bought the breakfast. The staff were all courteous and professional. The rooms were clean and adequately sized for my 2 night stay. View rooms face the water, but also a busy road so some may find the noise unpleasant with the windows open. I opted for a standard room and it faced a quiet area. The breakfast was a typical assortment of hot dishes and cereals, and tasted fine. I must say, though, the coffee was possibly the worst I’ve ever had, and the apple and orange juices tasted like they were from a powder mix. Buy a decent coffee machine and upgrade your juice and I’d happily up my rating to 5 stars.

We had no room service eg change of towels. Also never came in to change the bin. We had to keep asking for things. Carpet syained, walls all marked. Windows bad, couldnt close one. An absolute nightmare.

Great staff very helpful. Beautiful views across the bay. Close to transport, shops and bars.

Staff very helpful but the property needs some investment

I have already told the hotel management where the hotel does not meet the standards I would expect. Comparing my experience of the present hotel with my experience when it was a Shearings. The breakfast was a disgrace, the carpets throughout are badly stained, the paintwork is very tired being dirty and scuffed all over, the outside paved area requires weeding and jet washing, bed very uncomfortable, no bathmat. The only redeeming feature was the welcome by the receptionist on arrival.

Old dated and dirty a good clean needed

Clean room but cold and draughts from windows

Nice hotel. Room was clean and enjoyed or stay

Everything was great Kieran and the gentleman at breakfast was very helpful

Nice hotel Shower needs updating

Nice room whilst working in the area

Breakfast was great hot and fresh ..well presented. Room was not what i had paid for ..falsley advertised was incorrect on website as large superior room with sea view ...paid extra for ....but room did not exist

Very impressed

No it was worst .rude behaviour

Ok

Stayed in this hotel 27 years ago … and I don’t think it’s had any work done since then… I found out during our stay that the hotel was used for holding illegal immigrants…

very good great facilities and great with my dog really clean and tidy and friendly staff

Not great unfortunately. Room definitely wasnt superior we should have been staying for 2 nights but only stayed for 1. Breakfast was tasteless and the plates were stone cold. However staff were amazing.