A case of faded glory and would soon be refubied. Staff trying their best but property tired and desperate for a make over.

Ignore the bad reviews this place was really good!! The breakfast was a continental so no fine dining or buffet but suffice none the less. The staff were very friendly. I enquired about the price of a room upgrade which was sorted straight away. The building was amazing and had so much character everywhere you looked. Overall we enjoyed every minute of our stay and would definitely return and recommend to others Thank you

A very pleasant stay. The room was clean very spacious. Staff were very friendly and helpful. Continental breakfast was ok. Ive had better, but they got what you need to start your day. Building is beautiful and nice garden area. I would stay again.

Firstly, this is a beautiful building. It has stunning original features including a William Morris designed stained window at the top of the stairs. The guy I spoke to was very nice too. That’s where the good stuff ends really. Room was cold and damp and I could smell it on my clothes when I left. Not very clean either. It was all just a bit of an odd experience. It was just very tired. It’s such a shame as this could be a fantastic hotel. Did I mention the building is beautiful? I really wanted to like this place and I hope someone saves it. So much history and potential. Great car park too!

It was ok st

APALLING breakfast - cheap rubbery plasticy croissants out of a packet, or toast, cheap mushy jam that didn't taste of anything - that's all there was, no other options. No staff around, so couldn't get coffee, luckily another guest gave me the end of their pot so I could have some. 2nd morning I didn't bother with breakfast and got some in a cafe in town. I would consider this to be a "room only option" it's definitely not worth staying or paying for breakfast.

The restaurant was closed. Ni one answered the phone. Curtains didn’t fully shut. No soap. Cold shower in morning. No one manning breakfast. Had to knock on staff door to get tea. Guy hadn’t a clue even put the milk in the teapot. Continental breakfast just had a few children’s type cereal toast bowl of fruit yogurt. No milk out to have on cereal. Had to chase that up. One guest had slug in bedroom. Another bought their own bits in to have with breakfast

Parking no problem. Room ok, bed very comfortable. Curtains provided blackout. We slept well. Staff member helpful when needed. However, several basics were inadequate e.g only tiny tea/coffee cups provided. Mirror on the wall was far too low - I am 5' 1" but had to kneel on the floor to do my hair (Bathroom mirror above the wash basin was ok). No toothbrush mugs/glasses provided until asked for. Inadequate toiletries - need shower gel and shampoo for each person, also some hand wash / soap for the wash basin. Breakfast was DIY - a small choice of cereals; toast, yogurts and whole apples / bananas; hot water for tea etc not hot enough - a flask would work better.

First, the positives. The room was bright and clean, the bathroom was clean. There was ample parking. This property made me very sad. Beautiful building, beautiful interiors but it seemed like the owners were deliberately running it down so that it can somehow be repurposed for alternative use. The property was deserted and no one was at reception when I arrived. I rang the bell and a young man answered, gave me a key and disappeared. No offers of help to carry my luggage up the stairs. There were no toiletries in the bathroom but they brought some up for me when I asked. No food or drink facilities. I asked for a bottle of water- the guy who answered the phone said he didn’t know if they had any. However he did bring up a jug of water and ice etc. My room wasn’t cleaned on the second day although I had hung the sign on the lock. I don’t know what is going on with the property here but it was clear that the owners/staff couldn’t care less if it was attracting guests or if guests would leave a review or not.

Very poor staff, only one person, disinterested and uncommunicative. Room had wall creeper growing thru the window and bathroom floor. No hot water. Breakfast was minimal - bread and jam, small selection of jams, no way to make tea or coffee and no staff available. Despite the nice historical decor I would NOT recommend this hotel. Fawlty Towers lives

Gorgeous Grade 2 listed building. The price was brilliant for what it was. We paid £153 for 2 nights. There was a lovely walk down into Bingley by the canal and there were plenty of nice pubs and restaurants. The rooms were stunning - we stayed during the end of 30oC heatwave but there was a plug in fan in the room that did well to keep us cool. Breakfast was included in the price - not much selection but staff were eager to help and even passed out ice cold bottle of water. The property inside and outside was stunning, the rooms were a great size and I didn’t mind at all that they weren’t updated. It’s just a shame it seems like it’s fell into disuse over the years and there was no bar or restaurant. It’d also be great if there was space outside in the garden to eat breakfast. I never write reviews but would definitely stay there again

The few lovely staff are coping with a sadly run down building which must have been magnificent in its day. There is no longer a restaurant or bar and the drive has huge poorly filled pot holes. Such a shame

No restaurant even tho it was mentioned on the website. Had to go out for food after a long drive. Was hoping for a nice relaxing evening in the hotel. The staff were very good and helpful. The building itself is very impressive. The "continental breakfast" was awful. Very little choice.

Lovely old hotel in a v quiet location- needs money spending in it but a good place to stay for a night

Paltry breakfast with 4 cereals, a few mini yogurts, five tiny apples, four dried up oranges and half a loaf of white bread for more than 9 guests. Milk and butter ran out after four guests had eaten and there was no more in the hotel! I went out for breakfast for the next day.

This would have once been a beautiful little family run hotel I imagine. However walking through the door we immediately realised it had not been cared for or well maintained for likely a number of years. Dark, very dated, no visible staff and when we found one they were in a tracksuit and felt like I had walked into their lounge. It felt dead, the bedrooms were dated and dusty with paint peeling and equipment straight from the 80's / 90's. Bedding was clean and location is ideal for places like Howarth or Salts Mill. But that is really where the compliments end sadly.

Worst room I've ever stayed in. Was supposed to stay two nights but left at 7.00 without breakfast

Old property, lots of character, comfortable if a bit tired but welcoming helpful staff and good value

The room was very dated, there was a wall light hanging of with exposed wires. Door didn’t shut and lock properly. Wall paper was ripped in places. Television didn’t work as there was no aerial cable. Not to mention no restaurant or food at the hotel and no bar. Won’t be staying there again.

The drive resembles an entrance to building site, large pot hoke. Wall paper peeling off in bathroom, bed mattress bigger then bed base/6 inches over hang but was comfortable. Heavy duty curtains r/h hanging on by 2 clips, tv stand broken & lots of dust + no back up toilet roll. Didn't go down for second breakfast as it's not even continental. Minimum of thing's offered & dining room so dusty. Over all I could mention more thing's & it's a shame as the building is beautiful. With maintenance & more attention to detail it could be a gorgeous place that I'd rather pay more to stay in.